Roof Vent Issue: Stuck on Off and Low Speed

Hello: My 2022 T@B 320 roof vent (Dometic Fan-Tastic Vent Fan) three-speed knob is sometimes stuck on Off and 1-Low speed. Sometimes after fiddling it can go to 2-Medium and 3-High. Wonder if anyone knows if there is something wrong with the knob or it is "sensor-controlled" somehow? I cannot figure it out by reading the manual. Any help is appreciated.

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