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Elwell Air8 - Discontinued?

techietabtechietab Member Posts: 161
in Air Conditioning & Refrigeration
Was just looking to share a link to info about the Air 8 with a friend, and noticed that all mention of it has been scrubbed from Elwell's website and the previous landing page now has a 404 error:



The rest of the Elwell site seems have been updated to indicate that they only sell heating products.

Obviously, very concerning for those of us with T@b models with an Air 8 installed. Anybody have any news on this?
Northern VA
2022 T@b 320 S / 2021 Subaru Outback
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Comments

  • MaxcampMaxcamp Member Posts: 275
    2022 contact info:

    Hello, Attached is the wiring diagram for the Air8.

     Thank you,

     Josh Elwell

    Elwell Service Department

    680 S. 28th St Suite C

    Washougal, WA 98671

    360-608-0916



    2021 T@B 320S Boondock/ 2012 Tacoma 4 cylinder truck / 2023 Tacoma 6 cyl. truck

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  • EasternJLEasternJL Member Posts: 49
    edited May 19
    @techietab I saw a thread of yours from last year-- with issues related to the Air8-- where you were trying to get one fixed under warranty, and had ordered a new one, etc.  Whatever happened with that?

    I just got my new 320 a few months ago, so I'm also concerned about Elwell removing the Air8 from their site.  Hopefully something would retro-fit if that ever became an issue (sounds like there are some clones).  
    2024 Tab320 S - Black Canyon - "Bean"
    Honda Ridgeline
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  • MarcelineMarceline Member Posts: 1,610
    edited May 20
    Wasn’t the Elwell a rebranded European product (can’t remember the manufacturer name)? Maybe something happened to their agreement. Best case scenario is the US distribution just got shifted to another company. 
    San Francisco Bay Area
    2013 CS-S us@gi
    2015 Toyota Tacoma PreRunner Double Cab
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  • Yoshi_TABYoshi_TAB Member Posts: 440
    edited May 20
    Hi,

    This (lack of info on the Air 8) has always made me more concered (in regards to replacement if/when a failure occurs) than any possible issues with the Alde.

    In the past I have done a few searches for underseat RV ACs and this is the only one that usually  pops up.  It does look like a clone to the Air 8, but the dimension are slightly different It's also a heat pump.  The length may be an issue.

                  W       L       h
    Saphir  20.5 x 25.8 x 12.4
    Air 8     16.5 x 22.8 x  12.2 


    Truma Saphir - Truma

    I emailed Ellwell this morning asking why the Air 8 is no longer on their website.  We'll see.
    2021 TAB 320 BD
    2021 Jeep Grand Cherokee
    Southern Maryland
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  • EasternJLEasternJL Member Posts: 49
    edited May 20
    And given the likely footprint differences with venting and condensate lines, I'm sure a retro fit would be a big undertaking anyway.  Hopefully the Air8 continues to be manufactured and/or supported going forward.  

    2024 Tab320 S - Black Canyon - "Bean"
    Honda Ridgeline
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  • Yoshi_TABYoshi_TAB Member Posts: 440

    Hi,

    Received this from Elwell on my inquire on their support of the Air8.

    “We continue to sell and support the Air8 product. We just finished a new website, so it may be something that got missed in the transfer.


    Are you needing support on your Air8 unit?”

     

    2021 TAB 320 BD
    2021 Jeep Grand Cherokee
    Southern Maryland
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  • MuttonChopsMuttonChops Member Posts: 1,724
    Well darn . . . was hoping nuCamp would go back to window A/C on the 320/360 . . .

    '18 320 S,  pitched axle, 3020HE; PNW based
    TV: '17 Colorado V6 Z71 4x4, Tow Package, GM Brake Controller
    Adventures:  54   Nights:  341  Towing Miles 43,780
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  • techietabtechietab Member Posts: 161
    EasternJL said:
    @techietab I saw a thread of yours from last year-- with issues related to the Air8-- where you were trying to get one fixed under warranty, and had ordered a new one, etc.  Whatever happened with that?
    Sorry for the late reply - traveling abroad at the moment.

    The warranty was already expired, so I bought a new unit. However, a series of career and family-related circumstances then got in the way. I ended up not using my T@b during the warm season last year/have no plans to this year, so the new unit is still boxed up. Hoping to get around to installing it this summer.

    Hi,

    Received this from Elwell on my inquire on their support of the Air8.

    “We continue to sell and support the Air8 product. We just finished a new website, so it may be something that got missed in the transfer.


    Are you needing support on your Air8 unit?”

     

    Great news!
    Northern VA
    2022 T@b 320 S / 2021 Subaru Outback
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  • aponteluisaponteluis Member Posts: 8

    Where did you order it? How much did it cost?  I think I may have to do the same thing. Mine stopped cooling to just a few degrees under outside temperature. Elwell said the 2022 model used in the Tab 320 is not serviceable, and that if there is a refrigerant leak I need to get the unit replaced.
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  • Travelin3DTravelin3D Member Posts: 174
    @aponteluis, I think I'm in the same boat. The Air8 in my 2020 320BDL (first model year to use them) worked well for the first 1-2 years then stopped cooling after a summer of heavy use. All they could offer was to send me the new remote temp sensor - which I installed and of course made no difference. Washing their hands of a product that's non-serviceable with no alternative but replacement - at great cost no doubt - is, IMO, totally unacceptable but here we are. Curious to see if @techietab replies.

    Really irks me when I see comments from Air8 users whose units "get cold enough to hang meat in the trailer." 
    Richie, Mickie and Satchmo
    2020 320S Boondock Lite (silver w/blue)
    2019 Subaru Ascent Premium
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