Window Shade/Screen Cords pulling out of Track - Cause and Fix?

pingnc

Anyone have any input on how the cords in the window shade/screen work?  Mine have managed to pull out making raising and lowering the front blind difficult. I would like to fix it myself rather than taking P@t's condo to the dealer (2 hour trip) unless somethnig is 'broken' and needs to be replaced.  Thanks.

Luckyj

You have a 2018.

get in touch with nucam, they should send you new blind to replace the bad ones.  Then you will have all the time in the wolrd to find out about the bad ones.

it is under warranty.