Burned out WAGO connector behind the WFCO 2024 Boondock

pthomas745
pthomas745 Administrator, Moderator Posts: 4,614

Not my trailer, but this showed up on one of the FB pages today. Owner was having problems with battery charging, and intermittent loss of 12V power. He searched hard enough and found this scorched WAGO connector behind the WFCO. I'm trying to get more info…but what would cause a connector like this to fail in this way?

image.png
2017 Outback
Towed by 2014 Touareg TDi

Comments

  • Yoshi_TAB
    Yoshi_TAB Member Posts: 587

    Hi, It's hard to really see from the resolution of photo but is the scorched wire larger diameter than the others? A larger diameter wire leads you to think a higher amp circuit.

    The most obvious would be an overcurrent or overloaded current situation that exceed the wires capacity. Really need to know what is on that entire circuit.

    -What items does that wire provide current to?

    -What fuse protection is on that circuit?

    -Improper or loose connections can heat up wires.

    -A short circuit can also cause damage like that.

    2025 360 CS 
    2021 TAB 320 BD (w/new owner having fun)
    2021 Jeep Grand Cherokee
    Southern Maryland
  • Horigan
    Horigan Member Posts: 892

    That WAGO connector looks undersized for that large diameter wire…

    Rich
    2019 T@b 400
    2025 Toyota Highlander 2.4L Turbo
    Bellingham WA
  • MuttonChops
    MuttonChops Member Posts: 2,014

    That was my first thought on seeing (poor quality) picture plus a usage event above the connector rated amperage.

    WAGO appears to have two 5-terminal blocks:

    • 221-415 UL rated 20A, 12-24 AWG wire compatible
    • 221-615 UL rated 30A, 10-20 AWG
    • Note: IEC rates both about 10A higher then UL testing

    The picture suggests the connector is on a higher current circuit, if part of the battery charger or an electric tongue jack circuit high currents will be common.

    '18 320 S, pitched axle, 3020HE; PNW based

    TV: '17 Colorado V6 Z71 4x4, Tow Package, GM Brake Controller
    TV: '25 Canyon AT4
    Adventures: 59 Nights: 411 Towing Miles 50,350

  • pthomas745
    pthomas745 Administrator, Moderator Posts: 4,614

    I managed to get a better photo of the WAGO and asked the owner to see if they can spot where this wire connects to the WFCO.

    2017 Outback
    Towed by 2014 Touareg TDi
  • MuttonChops
    MuttonChops Member Posts: 2,014

    pthomas745 said: managed to get a better photo of the WAGO

    Helpful, it is the 30A WAGO Model

    wagoTAB.jpg

    '18 320 S, pitched axle, 3020HE; PNW based

    TV: '17 Colorado V6 Z71 4x4, Tow Package, GM Brake Controller
    TV: '25 Canyon AT4
    Adventures: 59 Nights: 411 Towing Miles 50,350

  • Grumpy_G
    Grumpy_G Member Posts: 758

    Here's a pic of the clamping mechanism, note that the wire is supposed to reach all the way to the end of housing which I don't see in the picture of the damaged connector. So either the wire wasn't stripped far enough (there are markings on the housing), not inserted far enough or pulled out (which shouldn't happen).

    Screenshot 2026-07-13 at 6.17.01 PM.png
  • pthomas745
    pthomas745 Administrator, Moderator Posts: 4,614

    The owner is telling me this wire is the positive 12V wire from the battery, and it runs to the 12V connection in the WFCO

    2017 Outback
    Towed by 2014 Touareg TDi
  • SLJ
    SLJ Member Posts: 654

    Battery runs should be binding posts, never WAGO connectors.

    2021 T@B 320 S Boondock
    2025 KZ Sportsmen 130RD
    2025 Ford Ranger
    The Finger Lakes of New York
  • MuttonChops
    MuttonChops Member Posts: 2,014

    IMHO, at a minimum @pthomas745 should recommend the "owner" replace that WAGO with a binding post.

    Ideally, if owner could provide detailed information on the three wires:

    • one goes to power center with no additional connections
    • two goes to XYZ and has another wago or whatever in-line
    • three goes to ABC . . etc

    Would also be good to know what production model year and TAB Model this is and the full 12VDC configuration; battery type/size, solar size, etc

    If owner can provide the greater detail 'we owners' could ask nüCamp why they are using this questionable configuration and suggest/request a higher quality connection part become the factory standard.

    '18 320 S, pitched axle, 3020HE; PNW based

    TV: '17 Colorado V6 Z71 4x4, Tow Package, GM Brake Controller
    TV: '25 Canyon AT4
    Adventures: 59 Nights: 411 Towing Miles 50,350

  • subkron
    subkron Member Posts: 205

    @MuttonChops

    A binding post is an alternate method for connection, but I think most (all?) lever nut failures may be attributed to cockpit error. Please note that a connection to a binding post is still subject to proper operator procedures, and include additional failure sources as improper torque that could be either operator and/or tool issues. Lever nuts, as stated, do require proper operator/tool processes:

    • proper wire strip length to guarantee the insulation is backed away far enough during installation
    • The wire, when stripped, must have all strands intact. If the stripper cut thru/removed strands the wire current capacity has been compromised
    • The wire needs to be inserted to proper depth

    The wire size that is in the connection that failed in the pic does actually appear to be the same as the other wires in the connector (it looks like it is a larger size but the pic is misleading) and they all seem to certainly be within the 10-20AWG.

    2022 T@B 400 Boondock
    2015 RAM 1500 Outdoorsman Quad Cab
    South Jersey
  • ckjs
    ckjs Member Posts: 139

    pthomas745 said:… managed to get a better photo of the WAGO

    In both pics it seems that the problem wire is not inserted far enough. I just test inserted a wire into the same model WAGO. The first image shows the wire visible all the way inside the WAGO. The second shows the clear space because there's no wire there.

    image.png image.png

    Compare the latter to the FB poster's pics, and you can see no sign of the wire in the problem report.

    I don't have any WAGO's in my 2018 CSS. Has NuCamp started using them since then? I suspect that it was added after it was built.

    Charles & Judy, Santa Cruz, CA
    2018 T@B 320 CS-S; Alde 3020; 4 cyl 2020 Subaru Outback Onyx XT

  • MuttonChops
    MuttonChops Member Posts: 2,014

    @ckjs said:

    . . . don't have any WAGO's in my 2018 CSS.
    Has NuCamp started using them since then? I suspect that it was added after it was built.

    nüCamp is now using WAGO connectors in all trailer/camper models.
    I don't know what production year the change occurred. Guessing it was the within the past few years.

    '18 320 S, pitched axle, 3020HE; PNW based

    TV: '17 Colorado V6 Z71 4x4, Tow Package, GM Brake Controller
    TV: '25 Canyon AT4
    Adventures: 59 Nights: 411 Towing Miles 50,350

  • MuttonChops
    MuttonChops Member Posts: 2,014

    @subkron

    Agree the correct usage of any connector type is required and maybe a factor here.
    My concern (beyond correct installation) is if the Facebook Owner is correct and this WAGO is part of the Battery Charge circuit currents above 30A could occur with a Li-Ion battery/charger system.

    After switching to Li-Ion nüCamp had a year of blown fuses and tripped breakers until the Power Center and Gloss Breaker were revised to 40A (might be even higher now).

    Additional pictures or actual wire size data is needed to solve a wire size discussion. For myself wires 2 and 3 appear the same . . . wire one is larger or the insulation is damaged due to the heat/current/connector issue.

    '18 320 S, pitched axle, 3020HE; PNW based

    TV: '17 Colorado V6 Z71 4x4, Tow Package, GM Brake Controller
    TV: '25 Canyon AT4
    Adventures: 59 Nights: 411 Towing Miles 50,350