Battery not charging on shore power

Hi all,
TIA for any suggestions.
our 2020 tab 400 bdl is plugged into power and has been for a few months. Now, in the last 3 days the battery has been going down due to a small dehumidifier running, is showing 11.8 volts in the victron app, and won’t charge on shore power. Solar is bringing it up slowly this morning. The battery disconnect has been disconnected and inverter is off.

My newbie question: is there a fuse that I should check coming from shore power to the battery?

thanks a million

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