No power on battery

Hi! I just had my fist issue with power in my 2017 Tab 320.  I thought maybe the battery was dead, but the battery charger says it’s ok and fully charged.  When on battery and not connected to shore power, nothing is working.  When connected to shore power, everything works.  The battery connection seems good (not loose).  Would this be a fuse issue, or battery issue or a different problem?  Thanks!

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