Tab 360 Faucet Fail

My journey to bring my new 360 up to snuff continues and this month I am concerned with the bathroom faucet. It is a combined shower head and faucet that has a switch in the handle to switch from shower stream to faucet stream.  

It works poorly: 
* It has a high flow and uses far more water than my Tab 320 shower head
* There isn’t an off button on the shower handset. 
* The buttons on the handle beneath the rubber are clicky and smudgy and cranky (hard to describe). Difficult to reliably click. 

I am trying to get it corrected under warranty, but the dealer is saying that it operates as designed. Is that possible? Does anyone else have one that works similarly badly? Do I have upgrade options?
T@B 360 Black Canyon, 2021 Jeep Grand Cherokee V6, Maryland
(previous 2018, T@B 320 Outback)

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