Warranty Work

Bicoastal

Does anyone know if T@B warranty work has to be done a at NuCamp dealer? Can the work be done at a regular RV service center? 
Thanks

Michigan_Mike

Bicoastal said:

Does anyone know if T@B warranty work has to be done a at NuCamp dealer? Can the work be done at a regular RV service center? 
Thanks

Most warranty work will need to be coordinated and done at a T@B dealership or the factory down in Sugarcreek, Ohio.   There have been instances where other repair centers were utilized but these types of arrangements are not the norm and would first need to be discussed, verified and agreed upon with a nüCamp warranty rep (and prior arrangements discussed and made) as it will ultimately be their call.  

Bicoastal

Thanks, we have two NuCamp dealers that we’re looking at 2. + hours away but don’t feel great about their service and 4 hours who have a great reputation but harder to get service done. 

Verna

nüCamp always likes to have feedback, good or bad, after a repair job is completed. Be sure to help the cause after the repair work is done. 

Bicoastal

I will do that. I thought to ask the question because I was supposed to pick up my new 320s Outback on Friday but since Thursday the dealer, who is over 2 hours away, hasn’t been able to solve a water pressure problem. Very frustrating and now I have concerns about their service department. Would be easier to go to someone close to me that I know is good.

Verna

@Bicoastal, sit down and read on the forum. There are those who have had this problem and their answers could help you understand if it happens to you. It can sometimes have an elusive solution.

Bicoastal

Thanks, yes, the forum has been helpful. I forwarded some suggestions to the dealer and still not much of a response. Only he knows what the exact problem is and what they’ve tried. I guess I have to trust that they know what their doing. Thanks again for you guidance.