Tongue or Trailer Jack too long

I had to have a new trailer jack installed on my 2013 TAB Q.  It's too long. It worked OK but once I loaded my truck and trailer it now hits the driveway when going in and out.  My first trip I couldn't get the wheel on it so I could unhitch.  The pipe is too long.  Are there different size jacks?  Did they install the wrong one?  

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