My AC story.

jfinigan
jfinigan Member Posts: 9
in Air Conditioning & Refrigeration

We have a Nu Camp 320S TAB that we bought in new 2022 from a dealership in Lakeland Fl. We have not really used it much yet as we are planning a big trip in April of 2024. It has been parked in the driveway and we have tested the various different functions of it. We have not used the AC very much, just to test it only. It is the Adele system. In Oct. of this year, we noticed that the AC was not working. We knew it was out of warranty. We took it to the dealership we bought it from. Long story short, the dealership worked with the warranty department and Nu Camp. It has been at the dealership since Oct. 15. We went back and forth with the dealership and Nu Camp. New unit cost is $1500. Labot $169.50 per hour. Nu Camp covered the cost of the unit and the dealership covered the labor. We did not have to pay for anything. It may have taken awhile but it was resolved to our satisfaction.


Comments

  • Sharon_is_SAM
    Sharon_is_SAM Member Posts: 10,035
    @jfinigan - the air conditioner in the 2022 is the Air8.  The Alde is the boiler for heating the cabin and water.  Good to know it was covered under warranty.  So, was it the A/C or Alde?  
    Sharon / 2017 T@B CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
  • sportcoupe
    sportcoupe Member Posts: 30
    For $1500 they must have replaced the Air8. The Alde is way more expensive. 
    2023 T@B 320 S BD,
    TV: 2023 Ford Bronco 2.7L Wildtrak 4x4, Tow Package, Ford Brake Controller
    Georgia
  • jfinigan
    jfinigan Member Posts: 9
    It was the Air8 and it was not under warranty at the time but they covered it. It still does not cool all that well. It is made by ewell.

Categories