We had the same problem with our 400. Found some 3-in1 Lock Dry Lube at Walmart. Squirted with straw right in keyhole sliding the plate to the side and it worked like a charm. Now locks first time ev… (View Post)
We also had the “thumbcrushing” problem - hard on arthritic knuckles. My husband switched the handles so the lever is on the inside and solved the problem. A phillips head screwdriver works on the se… (View Post)