Their Mesa location looks to have sold a couple dozen [email protected]
in the past few months. In fact, the day I was there (a Wednesday), I saw their last three [email protected]
go out the door. 2020's expected in the next few weeks. Nice showroom and big inside area for trailer display in the back. The salesman I dealt with was - unobtrusive. When walking around his lot to explore the products a couple months ago, he was helpful and answered my questions. Follow-up was limited and it's not like he did anything to go out of his way or to encourage me to buy. He was also not engaging regarding use of the trailer, advising, etc. Really pretty hands off. He didn't act "hungry" - perhaps this is intentional, because- after 2 months I ended up paying his first price offer (which was a fair, but not 'wow' price I think).
Made an appointment to purchase, and other than having to wait 20min for them to bring the [email protected]
under cover to go through the walk-though with me- they had the unit all cleaned up, in perfect shape, and with a change I had requested installed. The salesman seems to 'own' the transaction, but another guy from the shop did the walk-through. He was terrific. He really knew his [email protected]
, where every switch and valve was- and could explain how to use stuff. Gave me excellent tips. He even gave me info on a great way to run my Solar power lines and where to put the charge controller, and how to get to everything. He has clearly taken these units apart.
The dealership included a starter kit: leveling blocks, sewer hoses, fresh water hose, pressure regulator, electrical cable with 110V adapter, RV toilet paper, black water tank fluid... maybe a few other things. haven't even opened the boxes yet. Not sure if that's a 'nice touch' or something that NuCamp requires?
I came ready with a hitch, adjusted to the right level (16") due to the info I got on this forum, and my Prodigy Brake controller installed. Hooked up everything, looked good, power, brake lights, turn signals... ooops. Prodigy isn't detecting the trailer. I had my hitch installed by my local Uhaul... and they messed up the install (long story here which I won't go into). Anyway- the wires were there, under the rear bumper of my car, but needed to be connected to the 7-pin connector. They were able to fit me in the shop that afternoon. Gave me a loaner car so I could go out and have lunch. And, while they were busy, so it took a few hours, they fixed my wiring (no charge) and got me out the door. They didn't have to do that.
I've been in and out of a lot of RV dealerships in the past year, and Tom's Camperland in Mesa is the only one I've been to that seems to specialize in small travel trailers (and pickup truck campers). Seems to be a decent operation. I've heard that if you don't buy your RV from them, they are less helpful to go the extra mile for you tho'. They did right by me so far.