Possible Parts Solution

Tabaz

Having owned my T@B for almost three years, I've developed friendships with many fellow T@B owners.  My research into the problems many of us have been experiencing produced two possible sources for parts:

Missouri Teardrop Trailers:
www.missouriteardroptrailers.com
590 NW State Hwy M
Centerview MO 64019
1-660-909-2553
ask for Dana

Gerton's Auto Sales
www.gertonautosales.com
201 West Second Street
Mount Vernon, IN 47620
1-812-838-2248
ask for John

I'm in need of the LED tail/brake light for my 2016 Outback because two of the 18 LEDs no longer work.  I called Dana at Missouri Tear Drop just now to see how he would handle this type of order.  He knew immediately the part I was talking about and how this light differs between the clamshell and "S" models.  He also knew that the light is held in place with a ton of caulking from the factory.  He stated I did not have to contact NuCamp for a model/part number.  He did insist that I send him an email requesting a price quote so that "nothing gets lost in communication" (I like that).  Once ordered, the part will be shipped directly from NuCamp to me.  I found Dana to be very understanding, knowledgeable and responsive.  I'll post again as the process unfolds.

lkc001

YEA!  Hope it works-- I'll be watching for updates

Tabaz

Would someone on Facebook please post the above two addresses to assist those not on the Forum?  Thanks!

Cbusguy

Well email sent to one of them with my needed part numbers.   Now I will hold my breath and see what happens.

Tabaz

Missouri Tear Drop emailed me a price quote for the LED light a few minutes ago.  Gave them my credit card number over the phone and was told the item should be shipped from NuCamp within 48 hours.  Elapsed time from my initial call to them to their placing the order with NuCamp = 6 hours.  Not bad, not bad at all!  BTW, Dana and Barb are just a joy to deal with.

lkc001

Yea again!  I'm bookmarking this info

mreric

how much was his mark up?

Cbusguy

While I don't want to spend too much or get robbed.    At this point I just want to just get some parts they can get paid.

Tabaz

Don't know what his mark-up was because I don't know the cost of the item.  It's also not included in the NuCamp parts list.  However, I've probably spent 1 1/2 hours on the Internet looking for that particular LED before contacting them.  I found two images of it, but when I went to their websites, a different model was offered for sale.  The sale prices for the non-NuCamp LED's were around $25.  I'm OK with $59 (including shipping) for a specialty part.

TerryV6

thanks for the links @Tabaz !

Cbusguy

Missouri teardrop is the place to get your parts.   Very responsive and honest.

Two thumbs up

B0atguy

Will have to try Missouri Teardrop for parts .......thanks for posting this . 

What is the contact info for nuCamp to obtain part #'s ? 

Call Elsie , or just e-mail  ? 

Tabaz

B0atguy - just email Missouri Tear Drop your request without a part number.  Attach a photo of the part if possible.  They will call NuCamp for the number then email you a quote.

Cbusguy

@B0atguy parts@nucamprv.com

Tabaz

Just received my tracking number from Missouri Tear Drop showing a Friday delivery date for my LED taillight.  From date of ordering to actual delivery will be nine days.  It took NuCamp three business days to ship the item (with another four days in transit).  All-in-all I'm pleased with the way this purchase went down.  Still not near as convenient as ordering parts directly from Elsie, but a good alternative.

jkjenn

Tabaz said:

Just received my tracking number from Missouri Tear Drop showing a Friday delivery date for my LED taillight.  From date of ordering to actual delivery will be nine days.  It took NuCamp three business days to ship the item (with another four days in transit).  All-in-all I'm pleased with the way this purchase went down.  Still not near as convenient as ordering parts directly from Elsie, but a good alternative.

Thanks for the feedback. Always good to know where we can 8rser parts from.