Issues Logging in to TaB Forum on iPhone

Flybone89 · April 2022

Hello - I think this is the right category! I am having issues in the last few days logging in or viewing discussions on my iPhone. I can't login using the https://tabforum.nucamprv.com URL, but I never have been able to login using this URL so maybe that's normal?. But now I can't login or access via the tab-rv.vanillacommunity.com URL, which previously did work. I get the error displayed in the attached image on my iPhone now. However, I can login and access the forum from a MacBook (using Safari) hence why I am able to post this discussion.

Any ideas on why I can't get the vanilla URL to work anymore on my iPhone? I cleared cookies/cache - usually stuff - but no luck so far.

Thanks,
Kevin

Image: https://us.v-cdn.net/5021717/uploads/editor/j8/cd52ufh5wfmk.png

subkron · April 2022

I have the same issue, started this morning on my android.
Works fine on the PC.

ScottG · April 2022

Me too, starting yesterday, on Android.

I don't now what is going on, but it appears to be a problem with the mobile site. It you switch your phone to the desktop site, everything works as expected.

scott14 · April 2022

Thank you ScottG!

USSBird · April 2022

I was having the same issue, turned off my VPN and it works fine. Using iPhone X & safari browser. Edit: I was trying to recreate the problem and I can't. I think the VPN maybe a red herring.

[Deleted User] · April 2022

Same issue for me too on Android Phone. I still can't access it through the mobile access point.

Flybone89 · April 2022

Yeah @USSBird I don't have a VPN and still have the issue. Weird thing for me is was working fine last week - and I only noticed the problem yesterday. Initially I suspected the new iOS feature to mask your IP address - Private Relay - but that was enabled before on my iPhone and it was working ok, and Android devices are having the same problem so iOS is likely not the culprit.

Kevin

Sharon_is_SAM · April 2022

I will let Vanilla know.

Sharon_is_SAM · April 2022

Vanilla reported that they are aware of the issue and they are working to resolve it. Related to yesterday’s new release.
Stay tuned😊

Sharon_is_SAM · April 2022

We have a temporary fix. Try your phones again.

Flybone89 · April 2022

Just checked and temp fix is working on my iPhone! Thanks @Sharon_is_SAM! Looks like a new interface?

Kevin

USSBird · April 2022

Works!

scott14 · April 2022

I like the temp fix better than the normal format. Can it be made permanent?

Sharon_is_SAM · April 2022

@scott14 - not sure, but it would probably cost more.

scott14 · April 2022

Understand. Thanks Sharon. I am still very thankful for this forum in any format!

[Deleted User] · April 2022

Yes this format is fancier

Sharon_is_SAM · April 2022

Vanilla fixed the bug and they returned us to our previous website theme. Let us know if you notice any further issues.

Noivi · July 2023

Glad to know that this bug is fixed and now we can access the forum without any issues.

Issues Logging in to TaB Forum on iPhone

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