BAL Leveler Parts - WARNING!

Tabaz
Tabaz Member Posts: 2,420
in Products and Accessories
I needed a new screw drive and socket for my BAL leveler.  Called the factory.  The don't sell parts directly, but gave me the phone number of Colaw RV.  Lady at Colaw said both parts would total $15 but she couldn't estimate the shipping.  She would have to charge my credit card for the shipping once known.  Just looked at my credit card statement - Colaw RV charged me $58 just for the shipping!!!  The order was placed 14 days ago, and I still don't have the parts (i.e. no expedited service obviously).  What a huge rip-off considering a new leveler is $80 with free shipping on Amazon.  So I just paid $73 for two parts when I could have bought a new unit for $80 and received it over a week ago.  BAL and Colaw RV should be ashamed of themselves.
2016 Outback 320
2024 Ford F150 Supercrew short bed.

Comments

  • Photomom
    Photomom Member Posts: 2,217
    edited May 2016
    I'd cancel the order and ask my credit card company to reverse the charge. You did not authorize them to charge $58 for shipping. 
    John and Henrietta, Late 2016 T@B S Max in Western New York
  • Verna
    Verna Member Posts: 6,876
    Photomom said:
    I'd cancel the order and ask my credit card company to reverse the charge. You did not authorize them to charge $58 for shipping. 
    I do agree, Frank. Those parts do not weigh that much to warrant those shopping charges. 
    Verna, Columbus, IN
    2021 T@B 320S  Boondock “The T@B”
    Towed by a white 2019 Ford F-150 4x4 Supercab, 3.5L V6 Ecoboost “The Truck”
  • Cyclonic
    Cyclonic Member Posts: 1,232
    I third that one, no reason it should cost that much to ship.  Reach back to Norco (BAL), I have read numerous accounts where they have directly replaced the parts.



    States the T@Bpole has camped, so far ;)
    Nathan & Becky... 2013 Ford F150 FX4 TAB HLR... 2012 LG T@B T@Bpole.
    Sterling, VA
  • moosemama
    moosemama Member Posts: 26
    Just FYI, the BAL leveler is on sale at Camping World right now:  $67.77 for club members until May 29.
    AZ - 2016 T@B-S Outback Silver/silver
  • JandJ92010
    JandJ92010 Member Posts: 304
    I think I would go back to using 2 x6's before paying $73.00 for parts.
    The HobbiT@B, 2015-L, towed by a2014 RAM C/V
  • Mouseketab
    Mouseketab Member Posts: 1,262
    Wow, usually when we order something to be sent directly to our local RV place they don't charge us for shipping.
    Carol
    MOUSE-KE-T@B
    2007 Dutchmen T@B Clamshell #2741
    2022 nuCamp T@B 320 CS-S
    2021 F-150 502A Lariat SuperCrew, 3.5 EcoBoost 4x2
    Harvest, AL
  • TerryV6
    TerryV6 Member Posts: 1,101
    We love the Bal,   the included wrench not so much.   It had too much slippage.   I use my own.   Besides,  then I could go the store and shop for a new one.   
    Terry & Jody...  2025 Honda Ridgeline RTL
    2016 NuCamp 320 T@B Max S
    T@bbey  Road   
    Appleton,  WI





  • bpbrans4
    bpbrans4 Member Posts: 15
    One side has the slip action, flip it over change ratchet direction, no slip? Hope this helps.
  • Photomom
    Photomom Member Posts: 2,217
    @OutbackAZ, what was the resolution of this? Were you able to get your money back?
    John and Henrietta, Late 2016 T@B S Max in Western New York
  • Tabaz
    Tabaz Member Posts: 2,420
    Yes, they refunded the entire amount. I need to call the factory and try again. 
    2016 Outback 320
    2024 Ford F150 Supercrew short bed.
  • TerryV6
    TerryV6 Member Posts: 1,101
    bpbrans4 said:
    One side has the slip action, flip it over change ratchet direction, no slip? Hope this helps.
    Thanks, but I've used ratchets all my life, and the cheaper ones have a tendency to slip out of gear or not engage from one turn to the next.  At work we called this a buffalo tool.  I like consistency.  Also don't want to get hurt.  Some of my earlier craftsman socket wrenches did this too.  Of course maybe my included wrench might just be faulty.  No matter, tool man here has a lot of extra stuff...
    Terry & Jody...  2025 Honda Ridgeline RTL
    2016 NuCamp 320 T@B Max S
    T@bbey  Road   
    Appleton,  WI





  • Mouseketab
    Mouseketab Member Posts: 1,262
    I've used my included ratchet on mine for 7 years plus and never an issue. (Of course, now that I've said that, it will start messing up.)
    Carol
    MOUSE-KE-T@B
    2007 Dutchmen T@B Clamshell #2741
    2022 nuCamp T@B 320 CS-S
    2021 F-150 502A Lariat SuperCrew, 3.5 EcoBoost 4x2
    Harvest, AL
  • Nomad
    Nomad Member Posts: 7,209
    Yep, that's the way it works :-(
  • TerryV6
    TerryV6 Member Posts: 1,101
    Yup, all it takes is one time leaning into the cranking and have it slip...  
    Mine could be defective too.. Just saying....
    Terry & Jody...  2025 Honda Ridgeline RTL
    2016 NuCamp 320 T@B Max S
    T@bbey  Road   
    Appleton,  WI





  • lapowers57
    lapowers57 Member Posts: 186
    I just bought a BAL Leveler and found the wrench to be a pos.  It slips constantly.  It is the next thing on my to be replaced list. 
    2016 T@B M@X S grey/red 16 Foot Airstream, towed by 2014 Jeep Grand Cherokee V6 4x4, Central Connecticut



  • rfuss928
    rfuss928 Member Posts: 1,181
    The BAL Leveler uses  the same size socket as the stabilizers on my DM T@B so I use the power drill set-up or crank that I carry for them.
    Have Fun!
    Bob
    SUNT@B

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