No 30 amp connection

Alan
Alan Member Posts: 120
in Battery/Electrical & Solar
1. Hooked up to 30 amp pedestal with surge protector, 30 amp extension cord attached to  T@B 400.
2. Turn on 30 amp at pedestal 
3. No 30 amp power in the camper.
help...it’s cold here in Radium hot springs Canada
suggestions for solving issue would be appreciated 
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Comments

  • ScottG
    ScottG Administrator Posts: 5,655
    Is the problem at the pedestal or in your T@B? Does your surge protector or power cable have an indicator to show if power is flowing.
    If the problem is at the pedestal than it is a campground issue--probably a tripped breaker at some distribution panel upstream from your campsite. You will need to alert staff at the office so they can investigate.
    2015 T@B Max S (320)
    2015 Nissan Frontier SV V6 4x4
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  • Sharon_is_SAM
    Sharon_is_SAM Member Posts: 10,061
    If the pedestal works, have you checked the main breaker in your breaker box?
    Sharon / 2017 T@B CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
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  • B0atguy
    B0atguy Member Posts: 258
    edited September 2019
    Do you have lights on your power cord ? it will light up at the camper end to see if you have power to the camper . Surge protector , and cord light should tell you if there is power at the pedestal. If those are both good , start checking the breakers in the camper converter box . 
    We lost power overnight in Acadia last week and because of the surge protector lights and our power cord light, we were quickly able to determine that it was a campground power problem , and not our T@B . They just had to reset a breaker , but they wouldn't have known if we didn't inform them.  
    2023 Ford F150 Sport 3.5 Ecoboost 
    2024 NuCamp T@B 400 BD,  Charcoal / White - 900AH LifePO4 , 620W Solar
    2016 Ford Transit 350 XLT - Adventure / Travel Van / 320s interior !
    2019 NuCamp T@B 320s Grey / Black - SOLD 

     

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  • Alan
    Alan Member Posts: 120
    The pedestal works, surge protector is showing the appropriate lights and none of the breakers is tripped
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  • B0atguy
    B0atguy Member Posts: 258
    edited September 2019
    Red light on the power cord  at the camper end "on" ?
    Is your battery switch turned "on" ? This wont effect A/C powered appliances, but it fools a lot of people because 95% of everything in the camper is 12v powered . 
    2023 Ford F150 Sport 3.5 Ecoboost 
    2024 NuCamp T@B 400 BD,  Charcoal / White - 900AH LifePO4 , 620W Solar
    2016 Ford Transit 350 XLT - Adventure / Travel Van / 320s interior !
    2019 NuCamp T@B 320s Grey / Black - SOLD 

     

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  • Sharon_is_SAM
    Sharon_is_SAM Member Posts: 10,061
    Your surge protector may be defective.  Either try to hook up to the 110 outlet (with adapter) or leave out the surge protector.  We have seen a few surge protector failures.  What kind of surge protector?
    Sharon / 2017 T@B CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
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  • mona
    mona Member Posts: 246
    My surge protector has a 2 minute delay for the camper to be powered.

    Jeannie
    2015 T@b S Max  white with silver trim. 2018 GC Trailhawk. 
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  • Cbusguy
    Cbusguy Member Posts: 771
    So what am I missing here... You could run the alde with propane and 12 v dc?
    2009 GMC Canyon,   3.7 liter 
    2020 320s Boondock lite, With Lots of mods
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  • B0atguy
    B0atguy Member Posts: 258
    Cbusguy said:
    So what am I missing here... You could run the alde with propane and 12 v dc?
    Exactly , thats why I was wondering if the battery switch was off ? 
    2023 Ford F150 Sport 3.5 Ecoboost 
    2024 NuCamp T@B 400 BD,  Charcoal / White - 900AH LifePO4 , 620W Solar
    2016 Ford Transit 350 XLT - Adventure / Travel Van / 320s interior !
    2019 NuCamp T@B 320s Grey / Black - SOLD 

     

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  • Alan
    Alan Member Posts: 120
    I have never tried the Alde on propane. I realized it was an option but had hoped to solve the electricity problem. And the light on the power cord is not on, but I’m not sure it has been coming on for some time.
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  • B0atguy
    B0atguy Member Posts: 258
    Alan said:
    I have never tried the Alde on propane. I realized it was an option but had hoped to solve the electricity problem. And the light on the power cord is not on, but I’m not sure it has been coming on for some time.
    I think the light on the power cord not illuminted is kind of a dead give away that you don't have power going to the camper . 400's have not been out that long, so a bad power cord (or indicator light) is probably unlikely . Could be a bad surge protector like Sharon hinted too . Is there a breaker on the surge protecter itself that may have popped ? 
    Could be a bad power cord I guess ? My power cord has illuminating lights on both ends so I know if it has power at the feed, and all the way at the camper , so I know if power is going through the cord . Yours may too ? 
    2023 Ford F150 Sport 3.5 Ecoboost 
    2024 NuCamp T@B 400 BD,  Charcoal / White - 900AH LifePO4 , 620W Solar
    2016 Ford Transit 350 XLT - Adventure / Travel Van / 320s interior !
    2019 NuCamp T@B 320s Grey / Black - SOLD 

     

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  • Cbusguy
    Cbusguy Member Posts: 771
    edited September 2019
    do you have a volt meter?  and second do you know how to use it?    

    Why not Contact the camp owner and have them check the pedestal........  Could be as simple as a tripped breaker on their end
    2009 GMC Canyon,   3.7 liter 
    2020 320s Boondock lite, With Lots of mods
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  • Alan
    Alan Member Posts: 120
     No I don’t have a volt meter nor do I know how to use one. However, a handy RV fixit guy diagnosed the problem as a disconnected wire at the camper’s plug-in. We are good...now to investigate volt meters
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  • Cbusguy
    Cbusguy Member Posts: 771
    glad it got straightened out,  from your desciption I would not have guessed and issue with the trailer.     

    is the light in the power cord on now?
    2009 GMC Canyon,   3.7 liter 
    2020 320s Boondock lite, With Lots of mods
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  • Sharon_is_SAM
    Sharon_is_SAM Member Posts: 10,061
    @Alan, so was it the 30 amp plug on the TaB or was the wire issue on the cord?
    Sharon / 2017 T@B CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
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  • Cbusguy
    Cbusguy Member Posts: 771
    Alan said:
    I have never tried the Alde on propane. I realized it was an option but had hoped to solve the electricity problem. And the light on the power cord is not on, but I’m not sure it has been coming on for some time.
    Alan said:
    The pedestal works, surge protector is showing the appropriate lights and none of the breakers is tripped


    from these post I would assume it was the cord from the campsite pedestal to the camper.    
    2009 GMC Canyon,   3.7 liter 
    2020 320s Boondock lite, With Lots of mods
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  • Alan
    Alan Member Posts: 120
    Sharon, it was the 30 amp plug on the T@B. Apparently 3 years of 2 month traveling cross country shook a wire loose
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  • falcon1970
    falcon1970 Member Posts: 758
    Intriguing!  It was a loose wire on the receptacle mounted on the side of the TAB400?  How hard was it to get at the back side of that receptacle?
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  • Sharon_is_SAM
    Sharon_is_SAM Member Posts: 10,061
    Wire In the receptacle!  Can you share how he narrowed it down to that?  Probably everything worked on battery.
    Sharon / 2017 T@B CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
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  • N7SHG_Ham
    N7SHG_Ham Member Posts: 1,261
    @falcon1970 the back side of the shore power connection can be viewed by raising the left side of the bed, how easy it is to contort yourself to reach in there might be a question :)

    I would guess easiest would be to unscrew from side of camper and pull out, but not sure NuCamp left enough wire slack to do that?
    2019 T@B 400 Boondock Lite
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  • dragonsdofly
    dragonsdofly Member Posts: 1,927
    Ahhh! Sounds like another lesson in t@b yoga would be in order. 
    2017 t@b sofitel(Dr@gonsFly)TV 2015 Silverado 2500hd(Behemoth). Wyandotte, Michigan.
    Draco dormiens numquam titilandus.
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