For any of you who might of had this issue.  I called Jenson.  Their tech problem solved my issue with me.  They have seen this before and told me it would be an issue with the a/c power cord.  I didn’t believe that would be the problem because a small blue light was lite in the lower left corner of the TV.  He told me the blue “standby light” can be on but doesn’t indicate a full 12v is being supplied to the TV.  They sent out a new power cord free of charge.  THE NEW CORD SOLVED MY PROBLEM!  The TV works perfectly now!
i hope this helps someone.                
                Tow with a 2016 Tacoma TRD Sport, 2016 T@B CS-S Max

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(Alde: 3020; Refrig: Isotherm Cruise 65 Eleg; Battery: BB 100Ah LiFePO4; Solar: Renogy 220W Portable Suitcase w/ Victron SmartSolar MPPT 75/15 Controller; Victron BMV-712 Battery Monitor w/ Shunt; Pwr Cntr: PD-4135KW2B; EMS: PI-HW30C)
Greg & Marlene (Tucson, AZ)