JWM22 will not turn off - Resolved

geoB
geoB Posts: 115
edited April 2021 in Battery/Electrical & Solar
Our T@B 400 BD came equipped with a Jensen JWM22 "mobile audio system". Within a half-hour of its initial power up it failed. In particular, after tuning in to a radio station then pressing the power button to turn it off the radio continued to play. So I opened an issue with ASA Electronics and sent it back to be tested.

They returned it to me saying it tested just fine. So I reinstalled it and the continuous play remained. The only way to turn it off is to turn off the trailer's battery. Not an acceptable solution.

I was concerned that perhaps the device was getting too high a voltage, but it measured out to 14VDC, well within the device's 10 - 16 VDC specs.

Has anyone else experienced a similar failure? Or had any success getting a replacement item from ASA?

Thanks for listening.

2020 Toyota Highlander + 2021 T@B 400 BD 
Truckee, CA, expat, now driving out of Reno

Comments

  • Sharon_is_SAM
    Sharon_is_SAM Posts: 10,035
    Not sure, but this may offer some clues.

    https://tab-rv.vanillacommunity.com/discussion/comment/164511#Comment_164511
    Sharon / 2017 T@B CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
  • jkjenn
    jkjenn Posts: 6,424
    I noticed mine doesn't turn off, either. The screen can give the appearance of being off and you can in fact power it off, but if I am inside and play music or a video on my phone, it still comes through the speakers.

    2021 T@b 320 Boondock "Mattie Ross" | 2021 T@b Nights: 239 | Total nights in a T@b 455 | 2022 Jeep Grand Cherokee L Overland | T@b owner since 2014

  • geoB
    geoB Posts: 115
    Turns out the beastie has a zombie state! To turn it off one has to hold down the on/off button for a second or so. Once it displays the time it's off. Of course, unless you've already set the time, it will read 'AM 1200'.
    2020 Toyota Highlander + 2021 T@B 400 BD 
    Truckee, CA, expat, now driving out of Reno

Categories