Isotherm Customer Service

We have a 2021 320S with the Isotherm 65 EL 2 way frig. After 6 months the wire shelf broke at a weld. I contacted our dealer, Apache Camping, who advised to contact Isotherm directly about warranty fix. It is a little tricky as you have discover that Isotherm is a product of a Indel Webasto, a partnership out of Italy with an American office. Once I talked to Fabio and sent photos he immediately sent a replacement shelf.
Shout Out to Isotherm!
Cheers,
john