Almost a full month and found nothing wrong!!! (Thread has been merged)

SavvyNurseCamper · June 18

So after almost a full month they found absolutely nothing wrong. They did fire 2 service techs in that time period and blew all that time. My bumper to bumper warranty ends July 8th 2026. To say I am upset would be an understatement . Do I trust them? NO.

I am going to have to do troubleshooting on my own. Has anyone else been exposed to this kind of situation ?

SavvyNurseCamper · May 22

From earlier thread:

I am new here and learning the ropes and thank all of you for helping me learn to navigate my trailer. I was disappointed that my new 2025 Tab 400 did not come with an owner’s manual . I had to download it. For as much money as I spent, it should have come with a trailer. I am only finding out today that the Isotherm 130 is purely a DC refrigeration unit. I could not find any information on that fact . Now I know I don't have to turn on the inverter. 😂

I bought my camper last year, July 2025, because I love the concept and smaller size. I am learning now as I go. Currently, it's in the shop for solar/ refrigeration issues. I truly feel the fridge is fine. I plan on upgrading that to a digital control unit instead of mechanical. As I upgrade something, I will post pictures.

I plan on taking it back to Alaska where I spent a month traveling around the state! I love Alaska!! Not to say I don't want to see the rest of the US though. I will. Right after I get all the bugs out of my Trailer and revamp a Manuel that makes sense. I am also going to make my Old Trailer repair shop a NuCamp specialist. He had primarily worked on vintage Airstreams. He will become the West Coast lead for our trailers.😉

You will note I have bought a cover for the vent on the AC unit! Looks great!

The AC worked great in Yuma where the temperatures soared to 120's. Kept the shades down and running at 68. I like it cold!

Sincerely Todd K

Voyager · May 23

I am new to the forum too, and I got a lot of helpful info already. Enjoy your travels!

benpc · May 23

Welcome! Also: what cover did you get for the AC? The only ones I’ve been able to find online attach with snaps, which my 2024 400 doesn’t have. Thanks!

SavvyNurseCamper · May 24

@benpc Go Here- https://www.ritualtrailers.com/shop 😉

SavvyNurseCamper · May 24

www.ritualtrailers.com is where I went- for some reason when copied above it does not want to register.🤔

qhumberd · May 24

https://tab-rv.vanillacommunity.com/discussion/comment/221538#Comment_221538

Use the insert embed tool on the menu bar to create links:

http://www.ritualtrailers.com

Blueespy · June 15

Could you share exactly what your solar/fridge issues were? We had a 2019 400 that we traveled extensively in until Dec 2025 when we upgraded to a Haven. One thing we did to keep the 400 cool was to add sun screen to the windows. I purchased a roll of the material from a big box store and then cut pieces to fit each window. Then for the smaller circle windows I put a suction cup in the center to hold it in place. For the larger windows I put one in each corner. The the storage tub I glued the same on the inside of the cover. As for the a/c cover, Sea Biscuit makes a custom cover that easily snaps on. It's metal and while it is held in place by snaps, ours always held firm. In fact on our trip from FL to AK (4 months) it worked perfectly. When in storage, we snap the soft cover over the top of the Sea Biscuit cover. Our 400 had the three way fridge and when we upgraded to a new tow (F150) we discovered the Ford wasn't providing adequate power through the 7-pin to keep the 400 batteries charged so after a few hours our batteries were so low, the fridge would turn off. The cure for us was to install a DC-DC and after that no issues. We loved our 400 but we are getting up in age and my wife was tired of crawling over me for the night bathroom runs and she wanted a dry bath. Got it all in the Haven and didn't have to change tow vehicles.

SavvyNurseCamper · June 16

Well yesterday I called Blue Compass Rv in Henderson, Nevada to check the status on my Trailer that has been there since May 18th. Have they done any investigations into the solar, refrigerator and possible causes for it having run the batteries down to less then 10.3 volts. NO. The have done absolutely nothing but fired people who apparently have not been doing their jobs. NuCamp last spoke with them on June 1st and have not heard back from them since. The sorry thing is this is a representative for the NuCamp line of Trailers. At this point I just want my trailer back and wishing I had never bought it from them.

Horigan · June 16

Ouch! Sorry to hear that.

MuttonChops · June 19

Have you contacted nüCamp directly to pass on your local dealership issues?

Depending on what needs service attention nüCamp might extend your warranty or offer other sane support.

ScottG · June 19

Sorry about your troubles. I agree contacting nuCamp directly would be in order.

It would have been helpful to post this update in your existing discussion on the topic. I had no idea what you were talking about until I checked your earlier thread!

SavvyNurseCamper · June 21

So the service advisor from Blue Compass sent a E mail letter to NuCamp to see if they would extend the warranty for one month. Will see what NUCamp says

Blueespy · June 23

https://tab-rv.vanillacommunity.com/discussion/comment/221939#Comment_221939

I hesitate to suggest this, but have you considered making an appointment with nucamp in Ohio and taking your rig right to the factory? I don't mean to be flippant, but I've had zero success with any dealerships for our previous nucamp trailers. Our success has been going to the factory. They have three or four FHU sites right on the lot. They might be able to diagnose and fix your problems in a day. I do look forward to hearing how everything works out. Did you confirm your Toyota was fulling charging your batteries while moving?

SavvyNurseCamper · June 24

@Blueespy I thought about that then realized I had as good if not better in the area I live. I have been taking my little teardrop Trailer to MEL Trailer repair shop. This shop specializes in Airstreams both new and Old. They do Frame off complete restorations on Antique Airstreams. I have been able to get in and see some of these and they are gorgeous to say the least. For the last 6 years they have moved to solar and are experts in Victron solar equipment. After having my trailer sit for over a month at Blue Compas and being told "no" for extending my 1 year warranty for my Tab 400 I brought it home from Vegas and stoped in their shop. It took 30 seconds for them to find the Solar Controller was wired wrong. So that is going to get fixed as well as hooking up a New Battery I bought to replace the 4 Battle Born batteries. This one is 460 amp hours and weighs less then the 4 Battleborn batteries combined and put out sustained amperage over 300 amps easily . In addition it has a built in heater that kicks in if the temperature drops below 35 and turns off above 42 degrees automatically - the BatteBorn do not you have to remember to turn it off yourself.

So in addition to replacing the batteries with one bigger battery , rewiring the solar controller and adding a DC to DC 50 amp controller to charge the battery while traveling I am going to be set. Not only that but they are local. In the city of Placentia. They will become the leading repair shop for NuCamp trailers in California. Only 10 min from my home even better. Now just have to find the adapter that connects to the Nautilus system to blow the water out. I bought a three stage water filter and a portable water softener to fill my primary tank. No needing to take additional water to drink. Will get it straight from the tank. The Alde 3030 plus really does a nice job.

Blueespy · 4:04PM

https://tab-rv.vanillacommunity.com/discussion/comment/222103#Comment_222103

Wow, great news and having such a professional shop that close to home; a perfect situation. We upgraded to Battleborn when we had our 2019 t@b 400 but in the Haven we have the 270 battleborn battery with the heater and everything is controlled by the Victron unit. The DC to DC for us in both our 400 and now our Haven was a game changer. Another mod was we had a soft start installed on the a/c in the 400 and just had one installed on the Haven. The downside is once we installed the soft start on the Haven, we voided our Truma warranty but it is what it is. We like having the option of running the Haven off the batteries or our Delta EcoFlow Pro Solar Generator and not having the soft start, was always a huge initial drain when the compressor kicked in. I am very interested in learning more about your three stage water filter and portable water softener. Would you send pictures and specifics?

Almost a full month and found nothing wrong!!! (Thread has been merged)

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