Vanilla issues - Resolved

Sharon_is_SAM

I have heard that I am not the only one having problems with spacing and certain threads staying “lit up/in unread state”.  Vanilla has been notified and they will hopefully soon resolve the bug.  In the meantime, please enjoy reading those threads over and over and over😜

DougH

At least the Mark All Viewed button still works in case the Vanilla team took the holiday week off.

falcon1970

It doesn't work for me.

jgram2

Me either- lol, I tried to attach a photo, but couldn’t get it reduced. Me neither?

falcon1970

And some posts WILL "gray out" after reading but others do not.

Sharon_is_SAM

I noticed that, too.  Too funny that of all the threads to get stuck open, the ones discussing a toilet are the ones that won’t close!

BrianZ

Yes, spacing is weird in many messages where a single line break looks more like 2 or 3 lines of space.  And pictures seems to be smaller on my phone display rather than filling the message area width as I recall.

TabberJohn

Speaking of "issues" IMO nuCamp is headed down the rabbit hole with this platform.

ChanW

There, now I've read this thread a third time!

It's also not keeping my place in the threads...

I imagine it's a cookie problem.

Sounds like the cookie monster must have eaten some of the Vanilla cookies!

ChanW

Ok, this Vanilla problem seems to be evolving...

Now my sig is all screwed up! (But it looks correct when I go to edit it)

A screen shot of the signature edit screen shows it correctly:

Hmmmmm!

Sharon_is_SAM

I know they are working on a patch for the spacing issue.  Let us know if you find any other alternative views😜

ChanW

Using 'Mark All Viewed' does gray out all topics, but does not set my 'last read' to the end of each thread, as it should.

Sharon_is_SAM

Me, too @ChanW.  I use an iPad mini and it at least lights up to identify the number of new comments per thread.  

MuttonChops

My Gosh ! ! !

Forum-Host code seems to be getting WORSE as every day passes! !

Like they say "you get what you pay for" and Vanilla is free - - -  & - - - maybe been hacked my some upset member

TabberJohn

MuttonChops said:

Like they say "you get what you pay for" and Vanilla is free - - -

Correct me if I'm wrong, but isn't nuCamp using the hosted business edition? That's $695/mo or higher. 

MuttonChops

TabberJohn said:

MuttonChops said:

Like they say "you get what you pay for" and Vanilla is free - - -

Correct me if I'm wrong, but isn't nuCamp using the hosted business edition? That's $695/mo or higher. 

No data here - - - - - memory has a Free Version reference for what NuCamp set-up

ScottG

TabberJohn is correct. There is free source code that in-house developers can use to build their own forum interface, but nuCamp has thus far sprung for the pro-version for us. I appreciate that, too--IMO it's a pretty swank platform, even if it seems to be a little under the weather at the moment. Have faith and patience...  :-)

Sharon_is_SAM

Good news!  We can expect a system patch to roll out early this week.  🤞

db_cooper

At least now all of the posts are the same, no "new" posts for me.  I guess I've read them all.  I thought I needed to sign in, but nope, I'm signed in...

Verna

I think it’s a family holiday weekend and most everyone is busy.

db_cooper

db_cooper said:

At least now all of the posts are the same, no "new" posts for me.  I guess I've read them all.  I thought I needed to sign in, but nope, I'm signed in...

That was on laptop, on my phone everything is "new" posts.  I guess I need to read them all again! 😜

Verna

If I’m using the iPhone (most of the time), I try to remember to use the desktop version and click on “Mark all posts as read”. Give it time and it does mark all as read, which helps. Otherwise I’m getting really smart because I know what the last posting says in all the discussions 😂

Sharon_is_SAM

Vanilla just deployed the patch and things seem to be back to baseline.  Are members still having problems with the thread not opening up where they left off?  I know mine requires me to scroll down to recent posts, but it has been like that for awhile.

Bayliss

Appears to be working OK on my end, @Sharon_is_SAM.  Thanks for the update.

ChanW

So far as the thread 'bookmarks' go, it seems to be working.

My signature is still all wonky, with spaces and blank lines where they shouldn't be.

(My sig should be like the screenshot that I attached in my above message)

Sharon_is_SAM

@ChanW - I will see what Vanilla says.

ChanW

Ok, thanks @Sharon_is_SAM.

I figured it was something to do with whatever the 'spacing' problem is that @BrianZ mentioned, above.

I edited my sig to be simpler, but it still looks wrong, with the same spacing.

A little strange.

Sharon_is_SAM

Well, @ChanW, Vanilla says your signature line issue has recently occurred.  Apparently, some images adjust to be centered and it makes it look like additional line-spacing.  They are working on another fix.

ChanW

Ah, of course. I should have seen that.

I've seen some other folks sig line images are being centered, but I didn't connect it!

I could probably put some code in my sig to left-align, but others would need to as well - not likely to happen!

Funny that it looks right in the sig editor, but not in the actual postings. That probably gives them a clue to go by.

When they fix it, there will be folks that think their not-centered sig image doesn't look right.... ¯\_(ツ)_/¯

Thanks again @Sharon_is_SAM.

Sharon_is_SAM

Isn’t tech fun😂