Custom Ordering a 400

There don’t seem to be any 2021 Tab 400’s available around me and I’m considering special ordering one. I have a couple questions:

1. Can I custom order direct from NüCamp?
2. Is there a difference between custom order and special order?
3. How long does a “made to order” generally take?
4. Is it more expensive to order?

Thanks 😊
2015 [email protected] Sofitel Silver/Silver;  TV: 2011 Honda Pilot - Maryland's Eastern Shore - Ravens, Crabs, Bohs & O's!


Traveling with Violet Bean, most of the time...

Comments

  • N7SHG_HamN7SHG_Ham Member Posts: 823
    1, no
    2, no other you get exactly what you want
    3, with the shutdown who knows, but likely 8+ weeks
    4, you negotiate a price just like one on lot

    I ordered and took delivery about a year ago
    2019 [email protected] 400 Boondock Lite
  • VictoriaPVictoriaP Member Posts: 441
    Nucamp used to allow for a lot more actual customization, but nowadays, they allow very little. You’ll have to go through a dealer as they don’t sell direct to the public, and the dealer will have a list of options for you to pick from.
    2019 320s BD Lite, white with blue (“Haven”)
    2015 Subaru Outback 3.6r 
    Pacific NW
  • kellywkellyw Member Posts: 19
    Thank you @N7SHG_Ham and @VictoriaP. I do have 2 dealers I can work with. Good to know I can still negotiate. 
    2015 [email protected] Sofitel Silver/Silver;  TV: 2011 Honda Pilot - Maryland's Eastern Shore - Ravens, Crabs, Bohs & O's!


    Traveling with Violet Bean, most of the time...
  • Sharon_is_SAMSharon_is_SAM Moderator Posts: 5,196
    @kellyw, if there is anything that you want changed from what nuCamp currently offers As a standard (maybe you want a Fantastic Fan in the bathroom as an example), the dealer should confirm nuCamp’s ability to provide the alteration.  Then, after your trailer comes off the line, it moves over to another department to have the “after market” changes made.  Make sense?
    Sharon / 2017 [email protected] CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
  • kellywkellyw Member Posts: 19
    @Sharon_is_SAM - yes it does make sense. I was actually thinking of getting the 12-14 speed fantastic fan in galley and having them put the 3 speed in the bathroom. Austin and co have done work on my 320s and they always do such a nice job. 
    2015 [email protected] Sofitel Silver/Silver;  TV: 2011 Honda Pilot - Maryland's Eastern Shore - Ravens, Crabs, Bohs & O's!


    Traveling with Violet Bean, most of the time...
  • berggerbergger Member Posts: 66
    We ordered a 2021 400 just a few months ago.  First negotiate the price of the trailer you want with the dealer and seal that deal with a build sheet.  Such as boondock with large or small fridge etc.  I contacted 3 dealers and negotiated them against each other for the best price I could get.   I was able to get them down about 30% off MSRP with some hard negotiations.  They are expensive trailers for the dealer but do have a high mark up.  Then your salesman should give you the contact information for Austin at NuCamp for any other "upgrades" you want.  The dealer may be confused on this process but just have them talk to their NuCamp Rep if there is any confusion.  Once you are in contact with Austin it'll go smooth.  When your trailer comes off the production line it'll then go to Austin and you'll work directly with him to include a separate invoice for the upgrades.  You won't pay the dealer for those upgrades.  In our case we had him add a solar plug, victron bmv-712 battery monitor and a MaxxAir fan in place of the fantastic fan.  Austin just needs the VIN of your trailer before production is finished and the upgrades you want completed.  With that info he'll tag your trailer to come to him prior to being shipped to the dealer. 
    2021 [email protected] 400 BD  "Vixen Gail" 
    2018 Nissan Titan Pro 4X "Big Bird"
    Leadville Colorado
  • kellywkellyw Member Posts: 19
    @bergger Oh that’s perfect! Thank you for the ‘how to’ guide. Very helpful. 😊
    2015 [email protected] Sofitel Silver/Silver;  TV: 2011 Honda Pilot - Maryland's Eastern Shore - Ravens, Crabs, Bohs & O's!


    Traveling with Violet Bean, most of the time...
  • davegctdavegct Member Posts: 18
    bergger said:
    We ordered a 2021 400 just a few months ago.  First negotiate the price of the trailer you want with the dealer and seal that deal with a build sheet.  Such as boondock with large or small fridge etc.  I contacted 3 dealers and negotiated them against each other for the best price I could get.   I was able to get them down about 30% off MSRP with some hard negotiations.  They are expensive trailers for the dealer but do have a high mark up.  Then your salesman should give you the contact information for Austin at NuCamp for any other "upgrades" you want.  The dealer may be confused on this process but just have them talk to their NuCamp Rep if there is any confusion.  Once you are in contact with Austin it'll go smooth.  When your trailer comes off the production line it'll then go to Austin and you'll work directly with him to include a separate invoice for the upgrades.  You won't pay the dealer for those upgrades.  In our case we had him add a solar plug, victron bmv-712 battery monitor and a MaxxAir fan in place of the fantastic fan.  Austin just needs the VIN of your trailer before production is finished and the upgrades you want completed.  With that info he'll tag your trailer to come to him prior to being shipped to the dealer. 
    Does this mean for instance that you have to pay for items that will be replaced after build (e.g. replacing a Fantastic fan with a Maxxair in living area)?  i was assuming/hoping they would provide some credit for item(s) not needed.
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