Dealerships that serviced my Alde perfectly

YanniLazarusYanniLazarus Member Posts: 151
edited September 6 in Trailer & Towing
It would be useful if [email protected] shared the good news for those of us approaching service time!  Please share your positive experience. 
Yanni Lazarus 2020 [email protected]

Comments

  • YanniLazarusYanniLazarus Member Posts: 151
    Well, I just called Crowley RV center in Connecticut and made an appointment to have my Alde glycol flushed and changed.   They are an authorized Alde service provider. So far so good:  just a two week wait... and when I sounded nervous about the service they said "we do this all the time!"  I'll let you all know how it goes.   2020 320 here,  by the way...
    Yanni Lazarus 2020 [email protected]
  • YanniLazarusYanniLazarus Member Posts: 151
    Crowley's did a great job with my alde. They have Connecticut's only certified alde mechanic.  Nice to have new blue glycol!
    Yanni Lazarus 2020 [email protected]
  • Sharon_is_SAMSharon_is_SAM Administrator Posts: 7,805
    @YanniLazarus - can you share the cost?
    Sharon / 2017 [email protected] CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
  • xdrxdr Member Posts: 194
    Can anyone recommend any dealers in the southwest? 

    thanks!

    2021 [email protected] 400 BDL, 2020 Ram Rebel 1500  
    One man, one woman, two small dogs and a sense of humor.
  • JP2558JP2558 Member Posts: 175
    I use this dealer in Grand Rapids, MI to request parts from NuCamp - they are very responsive. We've never had to use them for service so I can't speak to that aspect.

    https://www.veurinksrv.com/


    Thanks, Jerry 
     
    2019 Honda Pilot AWD and 2018 [email protected] 320-CS hanging out on the left edge of Lake Erie.
  • YanniLazarusYanniLazarus Member Posts: 151
    Not cheap... but I think they are still learning to speak NuCamp.  I have the 320S (2020) with the pretty difficult to get to reservoir tank.   Was 620 bucks plus 170 bucks for glycol.   At least I got to keep the balance of the 5 gallons. I think the only other [email protected] they've serviced so far is a 400. They did say that they are interested in servicing [email protected] in the future.
    said:
    @YanniLazarus - can you share the cost?

    Yanni Lazarus 2020 [email protected]
  • Dutch061Dutch061 Member Posts: 443
    $790.00? OUCH, I will be doing mine myself and will not be switching from the Century heat transfer fluid. In my opinion, you were fully taken advantage of. Glad you were happy with the "service", that helps to reduce the sting.

    At some point in my life as I get older, I will have to pay people to do the things that I am completely capable of. Until then, I will do everything myself possible, and not only for the cost savings. My experiences with paying people to do things is way less than satisfactory and I end up redoing it to get it to my expectation level. Maybe my expectation level is too high? Can it be too high if you are only expecting things to be done correctly the first time? 

    Brad
    2020 400 BDL aka "Boonie"
    2021 F-250 Tremor with PSD aka "Azul"
    Concord, NC 
  • qhumberdqhumberd Member Posts: 201
    In defense of @YanniLazarus, I would not feel bad about spending the money you did knowing that the job was done correctly and leaving you with the peace of mind to just go camping. RV camping is by no means a necessity for most of us so there will be times we decide to pay more than seems worth it to just get it done. I have certainly moved in that direction for a lot of services that I would have done myself 20 years ago. My time and enjoyment also have a value.

    I did the flush and refill on my 400 reluctantly as I could not find anyone close by to perform the service. I think I did it right (thanks again to @ScottG and this forum) and its working fine the last several trips but my savings came with a good bit of anxiety.

    Now if you pay and it is not done right, then I agree with @Dutch061

    2019  [email protected] Boondock Lite "Todd"

    2016 Toyota Tundra 5.7 Crew Cab
  • Dutch061Dutch061 Member Posts: 443
    The reason for my comments are that $620 for labor seems like about 4 hours (or more). It can't take that long to service "if you are an authorized dealer" and have all of the essential service tools.

    I believe that I can assemble what is needed for less than $50.00 for the tools (pump and adapters) and can probably flush and fill in an hour +/-.  

    As far as being "done right", your only indication on this would be if they left an air pocket and you had issues with getting heat everywhere.

    But I also understand that not everyone has the time, the skill set, or even the desire to do service work themselves.

    There is also the factor of "what is my time worth" and what else could I be doing instead. However, in my case the 2 authorized NuCamp Dealers are over 2 hours away. Figure 4 hours of driving, and waiting for the work to be done will quickly pay me for the time of doing it. And that is if they can even do it while you wait, chances are there will be 2 trips involved.

    At the end of the day, if the person paying for the work to be done is comfortable with the price quoted, that is all that matters!

    Brad
    2020 400 BDL aka "Boonie"
    2021 F-250 Tremor with PSD aka "Azul"
    Concord, NC 
  • YanniLazarusYanniLazarus Member Posts: 151
    I appreciate all your comments, and do feel a little sheepish about how much I spent BUT the ALDE is just too expensive and complicated a piece of equipment for this very committed DIY guy to take on.  Yes, the Crowley tech is an ALDE mechanic, but there are nucamp oddities which make for a learning curve.   His typical service is on an Airstream, not a [email protected]  I'm just glad that there is a competent ALDE service alternative in Connecticut, and hope that the price drops with some more experience.  And my easily accessible non DIY alternative was?  I would do it again...
    Yanni Lazarus 2020 [email protected]
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