2021 [email protected] 400 Trim coming off

berggerbergger Member Posts: 782
This past weekend, when on a trip I noticed the trim on our 400 coming loose in a few areas.  It is the trim that covers the seams where the side walls and roof join together.  It is coming loose where the trim pieces join together. It was very obvious in one area so I looked at the rest of the trim and found more coming loose.   One piece also has a crack in it.  When pushed back down behind the keder rail it of course just pops back up out of place.  There are oval holes in the trim part that tucks behind the keder rail that appear to have the bottom portion missing.  Others do not have that part missing.  I assume that those holes are where screws attach it to the trailer??  However I am not certain about that as I can not see behind the keder rail to find out exactly what is holding the trim on.   

I contacted NuCamp Warranty and was advised that the issue is out of the one year warranty and not covered under the three year structural warranty.  However they said they would send me 5 pieces of trim at no charge.  I have asked them how I am supposed to remove the old trim and install the new trim but have not heard back yet.  I also have yet to contact the closest dealer to me about this as I am waiting to get more info from NuCamp.  In the meantime does anyone know how the trim is attached and how to do this?  Just looking at it it does not appear to be an easy job.  But if nothing is done the trim will continue to loosen and I'm sure will eventually come off while traveling.  It is a bit disappointing after 2 1/2 years of use with only about 4500 miles of travel. 

The red arrows show the trim pieces that are coming loose and or have cracks and the green arrows show the areas of the trim that are coming loose. 



Here is the worst part and what I initially noticed while camping.  



Here is behind that the area pictured above.



Here is a crack and loose area on the drivers side of the trailer.



Any others with experience in this area and how to replace or repair it?
2021 [email protected] 400 BD  "Vixen Gail" 
2018 Nissan Titan Pro 4X "Big Bird"
Leadville Colorado

Comments

  • manyman297manyman297 Member Posts: 863
    I haven’t had to replace mine yet but I know that the screws holding the keder rail on also hold the trim on. Just remove the black plastic that’s inserted in your rail. That’s meant to be disposed of anyway. You’ll see the screws. Just be sure to put some new butyl tape behind each screw after reattachment so you don’t get any water going into the wall of the trailer. There’s also a bead of sealant that you’ll also break once you unscrew the rail (the visible bead you see running along the rail and wall). That also will need to be reapplied.
    2021 400 BD
    2020 Tacoma TRD Off-Road 
  • berggerbergger Member Posts: 782
    @manyman297 thanks.  I never used the keder rail so I never removed that plastic strip.  Now the job does not look so bad.  One thing I did is go around and check all the screws hold the rail on.  Many were loose so I tightened them up.  This also made me check the screws on the fenders and found them to begin loosening too.  I had two on the bottom of the fender, for the fender and lower trim, that had backed out over 1/4".  Checking all those will now become another addition to my yearly preventative maintenance and checks.  I also think I will add an extra screw to the keder rail and trim where they join together.  
    2021 [email protected] 400 BD  "Vixen Gail" 
    2018 Nissan Titan Pro 4X "Big Bird"
    Leadville Colorado
  • manyman297manyman297 Member Posts: 863
    I need to check those fender screws too.
    2021 400 BD
    2020 Tacoma TRD Off-Road 
  • DucheneDuchene Member Posts: 7
    My 2018 [email protected] 400 is also experiencing the same problem.  There are two places that Nucamp put screws in the top of the trim that have broken free by shrinkage.  Also experiencing cracking and strinking at or near the joints in the trim.  I will be contacting Nucamp about this issue. 
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