New TAB 320S- does stain indicate leaking?

We just bought a new 2018 Tab 320s boondock on Friday. Looking under the back cushion, I notice a darkened stain around the corner area of the right rear. It's not wet, and I see no buckling; but I find it concerning. My first thought was maybe they just used discolored wood there because it's in an area that doesn't show. But then again, the shape of the staining looks almost like water was standing in that corner for a time. Thoughts?

Tab 320s Boondock
TV: Toyota 4Runner

Comments

  • dragonsdoflydragonsdofly Member Posts: 1,250
    @Sneakle, there are 2 possibilities. Directly above this area is your glycol overflow/reserve tank. The stains can be from that, but most likely, your taillights are not perfectly sealed. It happened to us. The stains appeared as the [email protected] wintered over in snowy Michigan. The techs at the factory knew immediately what it was. The remedy was to remove the back taillight covers, remove the old caulk and redo with fresh silicone sealant, including in the screw holes. But yours is a new trailer and what you have is a warranty issue. Call your dealer. The fix takes only minutes. Good luck.
    2017 [email protected] sofitel([email protected])TV 2015 Silverado 2500hd(Behemoth). Wyandotte, Michigan.
    Draco dormiens numquam titilandus.
  • ScottGScottG Moderator Posts: 3,520
    Hard to say with absolute certainty from looking at a photo, but that doesn't look like natural wood discoloration!
  • SneakleSneakle Member Posts: 84
    @Sneakle, there are 2 possibilities. Directly above this area is your glycol overflow/reserve tank. The stains can be from that, but most likely, your taillights are not perfectly sealed. It happened to us. The stains appeared as the [email protected] wintered over in snowy Michigan. The techs at the factory knew immediately what it was. The remedy was to remove the back taillight covers, remove the old caulk and redo with fresh silicone sealant, including in the screw holes. But yours is a new trailer and what you have is a warranty issue. Call your dealer. The fix takes only minutes. Good luck.
    You may be right. But what concerns me is the stain explanation I'll have to tell a buyer when If I sell it in the future.
    Tab 320s Boondock
    TV: Toyota 4Runner
  • dragonsdoflydragonsdofly Member Posts: 1,250
    @Sneakle, call your dealer and then keep all corresponding paperwork so you can show any prospective buyer and reassure them the problem has been corrected. The stain is only cosmetic if corrected now. I was very concerned about my trailer when we discovered the issue. You're forward thinking, as it never occurred to me to worry about a future buyer. I only wanted my trailer repaired. Pics of my stains to follow. Mine were completely across the back. Never has leaked again after it was repaired.

    2017 [email protected] sofitel([email protected])TV 2015 Silverado 2500hd(Behemoth). Wyandotte, Michigan.
    Draco dormiens numquam titilandus.
  • SneakleSneakle Member Posts: 84
    Your words are wise Dragonsdofly. I have a call in to the dealer. Looks like a 3 hr drive back to Huntsville in my future.
    Tab 320s Boondock
    TV: Toyota 4Runner
  • SneakleSneakle Member Posts: 84
    Update. I called Nucamp and they are rushing out replacement wood part and work order for dealer to reseal tail lights. GREAT SERVICE!!! 
    Tab 320s Boondock
    TV: Toyota 4Runner
  • dragonsdoflydragonsdofly Member Posts: 1,250
    @Sneakle, and you were wise to purchase from the great manufacturer we have in common. They are always awesome, make things right, and even after warranty will go the extra distance to help.
    2017 [email protected] sofitel([email protected])TV 2015 Silverado 2500hd(Behemoth). Wyandotte, Michigan.
    Draco dormiens numquam titilandus.
  • SueBCSueBC Member Posts: 70
    edited October 2019
    hmmm
    SueBC
    British Columbia, Canada
  • SueBCSueBC Member Posts: 70
    edited October 2019
    @Sneakle, ..most likely, your taillights are not perfectly sealed. It happened to us. The stains appeared as the [email protected] wintered over in snowy Michigan. The techs at the factory knew immediately what it was. The remedy was to remove the back taillight covers, remove the old caulk and redo with fresh silicone sealant, including in the screw holes.
    Can you recommend what type of silicone sealant they used?
    SueBC
    British Columbia, Canada
  • dragonsdoflydragonsdofly Member Posts: 1,250
    @SueBC, I don't know what particular brand or type of sealant the factory used, but an email or phone call to the tech at nüCamp will get you the precise info you need. Also, many of our resident experts will chime in soon with great information and expertise. Good luck. Btw, our taillights have not leaked since they were resealed in July of 2017.
    2017 [email protected] sofitel([email protected])TV 2015 Silverado 2500hd(Behemoth). Wyandotte, Michigan.
    Draco dormiens numquam titilandus.
  • SneakleSneakle Member Posts: 84
    I posted the original message so thought I should fill in the resolution. The replacement wood parts arrived at the dealer but they were not able to install it and wanted me to simply let them cover the area with black carpet. After some back and forth they agreed to ship my "new" trailer back to Nucamp next time a nucamp truck was making the rounds. Took several months but finally got the unit back in good condition. I do think the fix is to seal the tail light area.
    Tab 320s Boondock
    TV: Toyota 4Runner
  • jkjennjkjenn Member Posts: 5,765
    It is interesting, I had a similar issue on the passenger side and mine did not appear to stem from a leak as Austin checked the taillights. I believe mine could have just been from the extremely high humidity we had in 2018. We smashed our annual dew point average record.

    2015 320 S | [email protected] Nights: 211 | 2018 Jeep Grand Cherokee Trailhawk

  • SueBCSueBC Member Posts: 70
    jkjenn said:
    It is interesting, I had a similar issue on the passenger side and mine did not appear to stem from a leak as Austin checked the taillights. I believe mine could have just been from the extremely high humidity we had in 2018. We smashed our annual dew point average record.
    We have had a couple of higher humidity days, but nothing extreme. Nothing that would cause this.
    SueBC
    British Columbia, Canada
  • SueBCSueBC Member Posts: 70
    edited October 2019
    Sneakle said:
     The replacement wood parts arrived at the dealer but they were not able to install it and wanted me to simply let them cover the area with black carpet. I do think the fix is to seal the tail light area.
    I don't like the idea of just covering the area either - I would rather see if there is an issue rather than it 'festering' under a carpet. Best to keep air around that area.
    SueBC
    British Columbia, Canada
  • idletabidletab Member Posts: 57
    edited August 2019
    That is insane that your dealer suggested that as a fix. Good grief.
  • T_BDancingT_BDancing Member Posts: 85
    @Sneakle, did you ever touch the stained area to see if was kind of slippery or greasy? Just checked out the back area and saw almost similar stain but not as dark. But it feels kind of 'greasy' which I think there may have been a glycol leak.

    dragonsdofly said, 'there are 2 possibilities. Directly above this area is your glycol overflow/reserve tank. The stains can be from that.' 1)What if it was glycol, would the floor be damaged by it? 2)how does one get rid of the back rest cushion to work easier in the back? I was struggling to reach the stained area but only able to fingertip it. 

    Thanks for your help.
    Tent to trailer w/TV: 2019 Jeep Grand Cherokee High Altitude 3.6L
    2019 Tab 320 S Boondock Edge and get me out of NYC!!!
  • SneakleSneakle Member Posts: 84
    The stained area was dry on mine. Since I had just bought it I had the dealer ship it back to nucamp and they fixed it and replaced the wood; had to wait a few months to get it back. This was their reply about the stains: 
    Good afternoon Mike,
    This does not appear to be a Glycol leak, rather a water leak at the handles/taillights, which is a repair our Service Tech’s are very confident in performing.


    Tab 320s Boondock
    TV: Toyota 4Runner
  • T_BDancingT_BDancing Member Posts: 85
    Great! @Sneakle, thank you for your quick reply.
    Tent to trailer w/TV: 2019 Jeep Grand Cherokee High Altitude 3.6L
    2019 Tab 320 S Boondock Edge and get me out of NYC!!!
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