After a less than stellar experience with my local dealer I contacted Patsy at Miller via email. Based on this forums recommendation.
We knew what we wanted but had a couple of questions on cost because it was in the middle of a model year change. 2019 to 2020 A couple of emails later had my quote with everything we requested. We sent them the requested deposit amount and they gave us an approximate delivery window and even offered to meet us to deliver the trailer as it was a good distance, 500 miles, to their dealership. Zero hassle.
A week before delivery, Patsy calls and said their was a production issue with the trailer and it was accidentally built with solar and I could accept it as built or they would build me a new one. Okay, free solar win. We took it as built.
Delivery day arrived we met Preston and Sam at the campground, they completed the dealer prep and walk thru, He took the time to label valves under the benches and even provided a winterizing connection for the water pump. a nice touch.
Thank goodness we stopped at the winery before we met Preston as it rained buckets from the end of the walk thru till the following morning. An excellent first night.
We really appreciate the zero pressure and no hassle approach the Miller's have. The personal service was outstanding. I just can't say enough positive. Really happy with the trailer and Dealer we chose to do business with.
2009 GMC Canyon, 3.7 liter
2020 320s Boondock lite, With Lots of mods