Where is my PUK?

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  pthomas745 Moderator Posts: 3,642

  July 2020

  Victron is a great tech company, but some of their stuff is.....nuts.  This ( and other threads) say it is on the BACK of the unit.  There may be a label inside the documentation for your unit.  Can't be more user unfriendly.

  https://community.victronenergy.com/questions/40706/is-my-units-puk-code-shown-as-pnxxxxxxxx-shown-on.html
  

  
  

  2017 Outback

  Towed by 2014 Touareg TDi
  

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  Travelin3D Member Posts: 173

  July 2020

  Thanks. Guess I’ll unscrew the unit and see if there’s anything there. If so, that number is definitely getting written down in the manual!

  Richie, Mickie and Satchmo
  2020 320S Boondock Lite (silver w/blue)
  2019 Subaru Ascent Premium

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  xdr Member Posts: 260

  July 2020

  We had to take out the drawer and then take the controller off the wall to find the PUK on the back of the unit. 

  Xdr

  2021 T@b 400 BDL, 2020 Ram Rebel 1500  
  One man, one woman, two small dogs and a sense of humor.

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  Denny16 Member Posts: 5,445

  July 2020

  yes, you need to remove the controller from the bulkhead, to see the number.  I suggest you take a photo of it for future reference.
  cheers

  2018 TaB400 Custom Boondock,  Jeep Gladiator truck, Northern California Coast.

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  Dutch061 Member Posts: 765

  July 2020 edited July 2020

  The default PIN is 6 zeros, you can then change it afterwards if you so desire.

  
  

  BTW, we also have a 2020 400 BDL but it has the 75/15 Controller which is what I suspect that you have also since it is factory installed standard.
  

  
  

  Brad
  

  2020 400 BDL aka "Boonie"
  2022 Black Series HQ19 aka "Cricket"
  2021 F-250 Tremor with PSD aka "Big Blue"
  Concord, NC 

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  Travelin3D Member Posts: 173

  July 2020

  @Dutch061 for some reason even the default 6-zero PIN doesn’t work - the app wants the PUK. I’ll just have to unscrew it and check for the number.
  
  I have a 320 which I think has a smaller panel (133W vs. 190?) than the 400, so maybe that’s why they used the 75/10.

  Richie, Mickie and Satchmo
  2020 320S Boondock Lite (silver w/blue)
  2019 Subaru Ascent Premium

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  jkjenn Member Posts: 6,391

  July 2020

  Try five zero's

  2021 T@b 320 Boondock "Mattie Ross" | 2021 T@b Nights: 239 | Total nights in a T@b 455 | 2022 Jeep Grand Cherokee L Overland | T@b owner since 2014

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  xdr Member Posts: 260

  July 2020

  We look forward to hearing how you reconnect. We have tried everything suggested and it still will not connect for us. 

  
  

  2021 T@b 400 BDL, 2020 Ram Rebel 1500  
  One man, one woman, two small dogs and a sense of humor.

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