nuCamp service

Sharon_is_SAM

I just wanted to share this as I am gobsmacked!  I called nuCamp to arrange for service during UCamp 18 and was told that Austin is out of town.  Come to find out he actually had to fly somewhere to do a repair!  I don’t know what the circumstances were, but that is going above the call of duty in my book!  

Homebodyatheart

That’s great! I had the fridge upper outside vent cover disappear on the way to Wenatchee last Thursday. I called NuCamp and Whitney is sending me a new one, coming this week. Sorry Austin won’t be there, but you will be in good hands either way!

rfuss928

Austin replaced the floor in SUNT@B in 2016.  Even with an unexpected needed frame repair the promised schedule and price were met.  Several weeks of covered storage were included to accommodate Great Lakes winter travel avoidance.

The work was outstanding and the personal service the best I have experienced!

I am a DIY guy and the project was within my reach.  I have a critical eye looking to see if things were done the way I would have.  I'm glad I let Austin do it!

BigGrover

Apparently they won't call my dealer back about my warped door.  I wonder why?

Sharon_is_SAM

How long has it been since they called?  I would call again.

BigGrover

A week, they say they have called several times.

jkjenn

BigGrover said:

A week, they say they have called several times.

I would call nuCamp, yourself.

BigGrover

That's what I am gonna do if they don't call back today

Sharon_is_SAM

I agree.  Call yourself.

atlasb

You Can also fill out the Warranty request form here on the NU Camp site.  This documents it and you will be contacted.

BigGrover

That's what I am gonna do if they don't call back today