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Thanks so much for reaching out to your nuCamp family! Beginning January 2019, we are referring our customers to contact a dealer if an additional or replacement parts is needed. With that said, any of our dealers will be more than happy to assist you in obtaining the part that you need. If the dealer then recommends you contact us, we are more than willing to help you. You will still be able to pay over the phone and have it drop shipped wherever you would like (home, dealer, alternative location).
To find a dealer to help you purchase the part, please visit: https://nucamprv.com/internal-dealer-locator/ Please have your vin number and photos handy when contacting your dealer.
We apologize for the inconvenience this may have caused and we are certainly willing to assist should you encounter any difficulty.