Official statement from Scott Hubble concerning the Air8 air conditioner

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Comments

  • tepe50tepe50 Member Posts: 37
    That's good news hopefully it will be enough when you get site that is in full sun.
    2020 tab 400 BDL & 2013 siver shadow 5x10
  • crohrbachercrohrbacher Member Posts: 24
    @AirBoss I have been "put on the list" by nuCamp warranty to get my Air8 unit replaced a few months ago. I also inquired about the scoop the other day, and have not heard back yet about either request. I guess these things just take time.
    Charles / 2020 T@B 400BDL / 2019 Ford Ranger / Cibolo, TX
  • 1968Healey1968Healey Member Posts: 64
    Do we need to apply to be put on a list to have the Air8 unit upgraded?  Overall I haven't made much of a fuss to nuCamp about this because I see the updates on these forums.  However that will change if they’re not planning to blanket replace all Air8 units.
    2020 T@B 400
    2019 Toyota Tacoma TRD Off-Road
    Seattle, WA
  • AirBossAirBoss Member Posts: 740
    Yes. Contact nuCamp Warranty folks to get on the list. 
    2020 T@B 400 "OTTO" (build date 08/19)
    Factory Victron Solar; Norcold 3-way fridge
    '04 Chevy Tahoe Z71 DinoKiller
    San Diego, CA
    www.airbossone.com
    https://fineartamerica.com/profiles/owen-ashurst/shop


  • johnfconwayjohnfconway Member Posts: 292
    AirBoss said:

    A small fan (compact Vornado was my choice) pointed at the ceiling helps keep the warmer air circulating back down toward the return air inlet. https://www.vornado.com/shop/circulators-fans/5303-small-air-circulator

    Once again thank you for all of the useful information regarding upgrade!

    Since A/C is pretty much shore power or generator only, is your Vornado 5303 110V? I noticed they have a pricier 5303DC that looks like it plugs into a 110V outlet, but must convert power to 12V. Air moving capacity looks about the same with less power consumed.

    Does anyone have experience with this version of 5303?



    2020 T@B 400 BDL towed with 2019 Nissan Frontier Pro-4X  Silver City, NM
  • HBarryHBarry Member Posts: 25
    AirBoss, in your description of your upgrade you spoke about rerouting and shortening the ducting from the AC. If you can share I'm curious about the details of that? Seems like with the location of the AC fixed and the locations of the vent outlets in the 400 also fixed there wouldn't be a heck of a lot of rerouting and shortening that could be accomplished. One additional thing that might be helpful is if the routing of the ducting didn't result in some of the ducting being squeezed (ie crushed) particularly at the 90 degree turn coming out of the AC and at the point where the ducting enters into and departs from the Alde compartment.
    Thanks for anything you can offer!
    2020 Tab 400 BDL with Solar
    2013 Tacoma TRD with towing package
    Vermont
  • AirBossAirBoss Member Posts: 740
    @crohrbacher
    I suspect they worked on mine as they are making their way around the country, in different climates, and they happened to be in SoCal. Think initially they're selecting a few here and there and asking for feedback to ensure it's working as anticipated before they roll it out. Dunno...

    @johnfconway
    Yes, 110V only. I'll be swaping our the Fantastic Fan, putting it in the head, and installing a MaxxAir Deluxe in the living area which should offer more than enough circulation. 

    @HBarry
    Yes. Elwell folks said their studies have found excess,  looped, or obviously angled ducting takes away from the cooling effects. I suspect each rig may be a bit different in how the ducting was routed but they did remove approx. 3-5 feet of ducting from all three runs. I did not notice any crushing of the ducting...just that it appeared that a length of ducting was cut for each run and if it was too long, it wasn't trimmed, just looped or rerouted. 
    2020 T@B 400 "OTTO" (build date 08/19)
    Factory Victron Solar; Norcold 3-way fridge
    '04 Chevy Tahoe Z71 DinoKiller
    San Diego, CA
    www.airbossone.com
    https://fineartamerica.com/profiles/owen-ashurst/shop


  • TNOutbackTNOutback Member Posts: 633
    edited July 2020
    AirBoss said:

    I don't have a infrared temp gauge but I can say it was obvious (and as mentioned by Elwell folks) that the factory solar on the roof does transfer a fair amount hear thru the roof. Just by touch I can feel the delta between that areas of the ceiling and other areas. Thus, the fan. 

    @Airboss I borrowed an infrared temp gauge from a friend and took some measurements today.  Now, its important to realize the gauge is not that accurate (it says my body temp at forehead is 88), but the relative difference between temperatures would be informative.  My T@B 400 is silver, so this is measuring the silver roof compared to the solar panel on the exterior, and the interior ceiling directly below the panel, and the ceiling up front by the dinette.  Again, exact temp not the point, but differential is. These measurements were with the sun directly overhead.  The Air8 has been running for 3.5 hours at this point.

    Exterior:
    Silver roof:  135.3 degrees
    Solar Panel:  150.1 degrees

    Interior:
    Cabin ceiling over front dinette:  81.2 degrees
    Cabin ceiling underneath solar panel:  91.3 degrees
    Closet ceiling underneath solar panel:  104.8 degrees

    I measured the closet ceiling since there is no a/c flow in the closet (cabin ceiling in the bathroom was same as the closet). I could not find a comparative place up front that wasn’t in the main cabin to compare to the closet’s dead air space.

    @AirBoss confirms your “hand temperature gauge” that the solar panels contribute to the heat gain in the cabin.  I suspect that a white exterior would should lower temps compared to the silver, and likely an even starker contrast to the solar panel inside and out.
  • AirBossAirBoss Member Posts: 740
    @TNOutback
    Good work, sir. As you say, it's the delta that is critical, not necessarily the numbers themselves as they are all relative. Fairly significant delta's. While I appreciate the asthetics of the exterior color pallet, functionality and comfort should rule the day. A transition from silver to white just above the stargazer window, then back to silver just above the front window would be helpful. 

    I've not had a chance yet to condcut another field test and likely won't until mid-Aug when I head to Paso Robles wine country for the week. Temps in hi 80's low 90's. Pretty confident that the new unit will keep us comfortable. 

    Wish you luck this week and say hello to Josh! 
    2020 T@B 400 "OTTO" (build date 08/19)
    Factory Victron Solar; Norcold 3-way fridge
    '04 Chevy Tahoe Z71 DinoKiller
    San Diego, CA
    www.airbossone.com
    https://fineartamerica.com/profiles/owen-ashurst/shop


  • grsiepkagrsiepka Member Posts: 58
    Do we need to apply to be put on a list to have the Air8 unit upgraded?  Overall I haven't made much of a fuss to nuCamp about this because I see the updates on these forums.  However that will change if they’re not planning to blanket replace all Air8 units.
    Please make a fuss. I reached out to my dealer here and while they have had similar complaints from other owners, there was nothing they could do about it. I gave them the info from this thread and they were surprised to that they've heard nothing from NuCamp about it and are reaching out to them now. 


    One thing I'm not sure of from reading this. Should I be contacting Nucamp directly or should that come from the dealer first?


    2020 T@B 400 Boondock Lite - 2018 Toyota Tundra Platinum - Tempe AZ
  • VernaVerna Member Posts: 6,878
    Dealer dealer first, then to warranty@nucamprv.com (it’s on the first page of this discussion, in the first post). 
    Verna, Columbus, IN
    2021 T@B 320S  Boondock “The T@B”
    Towed by a white 2019 Ford F-150 4x4 Supercab, 3.5L V6 Ecoboost “The Truck”
  • TabberJohnTabberJohn Member Posts: 588
    edited July 2020
    Sounds like the resolution is on its way, but if nuCamp really wants to put this issue to bed in a future model of the 400 here are the specs --

    1. White roof only
    2. Elevated "tropical roof" panel(s) cover most of the roof from above front window over top to sides of star-gazer window; cut-outs as necessary for fan and vent pipes
    3. Solar panels mount on the raised roof panel
    4. Insulate the roof struts (I believe there's an infrared image posted that shows there's a big difference) 

    Result --
    T@B roof temperature will remain close to ambient temp; never dozens of degrees above it. 
    That will make a HUGE difference in cooling requirements regardless of where you camp.
    nuCamp can introduce the 400 Boondock SE (Safari Edition). B)
    Then they can honestly claim "Ready for your next adventure in the full sun". 
    I'll bet desert boondocking without AC is also more practical as long as the humidity is low enough.
    At any rate generating a reasonable delta within X minutes won't be a problem since you won't be fighting a heater on the roof. :D
    2015 T@B Max S (White/Silver) -> 2014 Ford Escape 2.0L (turbo, AWD, factory tow)
  • RFraerRFraer Member Posts: 92
    grsiepka said:
    Do we need to apply to be put on a list to have the Air8 unit upgraded?  Overall I haven't made much of a fuss to nuCamp about this because I see the updates on these forums.  However that will change if they’re not planning to blanket replace all Air8 units.
    Please make a fuss. I reached out to my dealer here and while they have had similar complaints from other owners, there was nothing they could do about it. I gave them the info from this thread and they were surprised to that they've heard nothing from NuCamp about it and are reaching out to them now. 


    One thing I'm not sure of from reading this. Should I be contacting Nucamp directly or should that come from the dealer first?


    I contacted NuCamp Warranty directly. 
  • grsiepkagrsiepka Member Posts: 58
    edited July 2020
    Verna said:
    Dealer dealer first, then to warranty@nucamprv.com (it’s on the first page of this discussion, in the first post). 
    Thanks. I saw that part but wasn't sure if dealer was supposed to make that email.
    2020 T@B 400 Boondock Lite - 2018 Toyota Tundra Platinum - Tempe AZ
  • VernaVerna Member Posts: 6,878
    grsiepka said:
    Verna said:
    Dealer dealer first, then to warranty@nucamprv.com (it’s on the first page of this discussion, in the first post). 
    Thanks. I saw that part but wasn't sure if dealer was supposed to make that email.
    If it were me with as important as this is,  I would want to make sure the email got to the warranty department, and I would take care of it myself. You can always CC the dealership on your email. 
    Verna, Columbus, IN
    2021 T@B 320S  Boondock “The T@B”
    Towed by a white 2019 Ford F-150 4x4 Supercab, 3.5L V6 Ecoboost “The Truck”
  • TNOutbackTNOutback Member Posts: 633
    X2 what @Verna said.  All my email communications on warranty issues are to the dealer and the fine NuCamp warranty folks.

    @grsiepka your dealer saying “there’s nothing they can do” is hogwash.  They can check into your concerns by reaching out to their NuCamp sales rep for guidance, or their service department can file a warranty claim for you.
  • jkjennjkjenn Member Posts: 6,398
    Above 90 degrees today, with little to no shade. Elwell has kept the 320 below 75 degrees.

    2021 T@b 320 Boondock "Mattie Ross" | 2021 T@b Nights: 239 | Total nights in a T@b 455 | 2022 Jeep Grand Cherokee L Overland | T@b owner since 2014

  • SweetlyHomeSweetlyHome Member Posts: 336
    We sent our request to be on the AC fix list to our dealer with a copy to Nücamp warranty.  First response was from Nücamp to the dealer requesting confirmation of purchase (VIN number).  Dealer responded in an appropriate period of time. Seems like the way to go.
    Jupiter, Florida~T@B 400, with 2018 Toyota 4Runner

       
  • simonseyzsimonseyz Member Posts: 44
    Roof, silver or white..... no difference!....it's only 1 inch thick and hardly any insulation!
    Plus aluminum transfers heat easily!.... Maybe fiberglass roof and more insulation would help?
    2018 T@B 400+++2016 Chevy Colorado, 3.6 V6
    Hamburg, NY
  • AirBossAirBoss Member Posts: 740
    I believe it would make some difference, especially if it contained soalr reflective additives (but then the price goes up). That said, I'll trade the temp factor over the fact the Azdel is essentially immune to mildew, rot, delamination, off-gassing, and half the weight of wood. 
    2020 T@B 400 "OTTO" (build date 08/19)
    Factory Victron Solar; Norcold 3-way fridge
    '04 Chevy Tahoe Z71 DinoKiller
    San Diego, CA
    www.airbossone.com
    https://fineartamerica.com/profiles/owen-ashurst/shop


  • twocutestwocutes Member Posts: 198
    For the dealer/nuCamp Warranty contact topic --
    I have a 320, so the Air8 seems to cool effectively, but I'm not keen on the noise while cooling or dehumidifying.  Noise seems disproportional to size of camper.  Anyway, I do want to install the deflector/scoop on the underside of the T@B to help deflect noise to driver side.
    I first emailed my dealer and explained what/why I was looking for with a photo.  I was told to contact nuCamp Warranty directly.  That's just my experience.
    Beth
    Minnesota
    Practicing to be a wanderer
    2020 T@B 320 CSS Boondock Lite
    2014 T@B 320 CSS M@xx
    2020 Jeep Wrangler Unlimited 8 speed automatic
    2020 Jeep Grand Cherokee Limited V8
    2018 Jeep Wrangler Unlimited Rubicon 6 speed manual
  • jkjennjkjenn Member Posts: 6,398
    twocutes said:
    For the dealer/nuCamp Warranty contact topic --
    I have a 320, so the Air8 seems to cool effectively, but I'm not keen on the noise while cooling or dehumidifying.  Noise seems disproportional to size of camper.  Anyway, I do want to install the deflector/scoop on the underside of the T@B to help deflect noise to driver side.
    I first emailed my dealer and explained what/why I was looking for with a photo.  I was told to contact nuCamp Warranty directly.  That's just my experience.
    Any AC in a camper this small will be loud. The Elwell actually seems a little quieter to me than the older window style AC. Another T@b owner who has an older model commented that it is much quieter than the Coolcat in his 320.

    2021 T@b 320 Boondock "Mattie Ross" | 2021 T@b Nights: 239 | Total nights in a T@b 455 | 2022 Jeep Grand Cherokee L Overland | T@b owner since 2014

  • twocutestwocutes Member Posts: 198
    @jkjenn
    I respectfully disagree on the noise and believe it is dependent upon year and A/C unit.  I had a 2014 T@B 320 CSS with a Frigidaire window A/C.  It was not quiet, but it was installed at the top of the driver's side, so it did not interfere with the camping area with regard to noise pollution.  The Air8 air output is at the back of my 2020 T@B 320 CSS and every single person at the campsite has commented about how loud it is.  It's all about placement.  That's why I want nuCamp Warranty department to send me the deflector, so I can install and deflect air/noise to driver's side and not the back, where I and others cook and spend time.
    Beth
    Minnesota
    Practicing to be a wanderer
    2020 T@B 320 CSS Boondock Lite
    2014 T@B 320 CSS M@xx
    2020 Jeep Wrangler Unlimited 8 speed automatic
    2020 Jeep Grand Cherokee Limited V8
    2018 Jeep Wrangler Unlimited Rubicon 6 speed manual
  • TNOutbackTNOutback Member Posts: 633
    edited July 2020
    Google “Truma sound muffler” and you’ll find a solution to the interior noise.  Not sure how you get one in the States though. 
  • simonseyzsimonseyz Member Posts: 44
    @AirBoss
    There is no Azdel on the roof. It's a aluminum skin on aluminum frame.
    2018 T@B 400+++2016 Chevy Colorado, 3.6 V6
    Hamburg, NY
  • AirBossAirBoss Member Posts: 740
    @simonseyz
    I stand corrected. Thanks for the clarification. 
    2020 T@B 400 "OTTO" (build date 08/19)
    Factory Victron Solar; Norcold 3-way fridge
    '04 Chevy Tahoe Z71 DinoKiller
    San Diego, CA
    www.airbossone.com
    https://fineartamerica.com/profiles/owen-ashurst/shop


  • TabberJohnTabberJohn Member Posts: 588
    edited July 2020
    simonseyz said:
    There is no Azdel on the roof. It's a aluminum skin on aluminum frame.
    You sure about that? I believe there are photos posted somewhere showing construction that confirms this description:
    https://tab-rv.vanillacommunity.com/discussion/comment/128284#Comment_128284
    (aluminum skin + Azdel + foam with aluminum struts)
    2015 T@B Max S (White/Silver) -> 2014 Ford Escape 2.0L (turbo, AWD, factory tow)
  • grsiepkagrsiepka Member Posts: 58
    simonseyz said:
    There is no Azdel on the roof. It's a aluminum skin on aluminum frame.
    You sure about that? I believe there are photos posted somewhere showing construction that confirms this description:
    https://tab-rv.vanillacommunity.com/discussion/comment/128284#Comment_128284
    Pretty sure that's correct. I removed the center upper running light and replaced it with a backup camera. Had to drill holes in the skin to mount it.  It's definitely aluminum up there. 
    2020 T@B 400 Boondock Lite - 2018 Toyota Tundra Platinum - Tempe AZ
  • TabberJohnTabberJohn Member Posts: 588
    grsiepka said:
    Pretty sure that's correct. I removed the center upper running light and replaced it with a backup camera. Had to drill holes in the skin to mount it.  It's definitely aluminum up there. 
    Weren't there multiple layers you had to drill through besides the outer aluminum skin?
    2015 T@B Max S (White/Silver) -> 2014 Ford Escape 2.0L (turbo, AWD, factory tow)
  • Sharon_is_SAMSharon_is_SAM Administrator Posts: 9,760
    edited July 2020
    I looked at an old post of mine regarding the TaB ceilings.  Creed said they were 1/8” ply covered by a vinyl paper.  Here you can see the ply and I don’t think that is Azdel.



    Then, from the outside it is a thin aluminum sheet over the foam sandwiched by the aluminum grid, then ply, then paper.
    Sharon / 2017 T@B CSS / 2015 Toyota Sienna Minivan / Westlake, Ohio
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