Best Of

Okay, coming from the manufacturing industry I am compelled to jump in on this.

First topic, NuCamp Build Quality.

NuCamp (like all manufacturers) rely on suppliers to provide the majority of the components used to build the final product.

With this said, the majority of ALL issues with new products (read this as most anything) is tied to the quality and supply of those components. Some which are easily identified as "not acceptable quality" while others are not so simple.

To begin to even think that NuCamp (or any other company) would intentionally ship defective finished products is just not sound thinking (or business). The cost of warranty repairs after delivering to an end user is astronomical in comparison to fixing it "in-house" before shipping. It is 10 x higher after it leaves, if not more.

Unfortunately, due to the recent 2 plus years of the "pandemic", constant supply chain issues, substitutions, worker shortages (in all business nationwide) we are not dealing with what anyone could refer to as "Normal times". I don't have a crystal ball to be able to tell you when they will (if ever) return to what we view as normal. In the interim, we have choices that can be made. Either buy things knowing that there will be return visits due to these challenges that are beyond the manufacturers control or keep what we have.

2nd topic, regarding dealers.

As in all Sales & Service operations, there are really good ones and some that just "think they are". The only way to find out is to speak to people who have done business with them in the past or dive in and take the chance yourself. I originally came out of the Auto Industry and can assure you that there are some really good dealerships (and private repair facilities) and some that are just plain horrible. 

I am blessed with the knowledge and ability to fix nearly anything that I come across as a problem. It is not because I can't afford to pay someone, it is the simple fact that I hate to pay money for the better than average chance that I am going to receive what I view as a "sub-standard" job.

If I had to rely on a dealership, their reputation would be a major deciding factor on the brand I buy. Meaning if they sell Brand X that I really like but have a horrible reputation with them. Maybe I look at Brand Y or go to another dealership location for my purchase. 

Final Commnet, NuCamp customer service.

It has been my experience that NuCamp goes above and beyond to satisfy their end users. They certainly have "went the extra mile" for me with a couple of issues that I had. I couldn't be more pleased, and I know countless others who have also had this great experience.

As far as quality for the money, the prices have gone up significantly since I bought our 400 BDL in March of 2020. But it isn't just NuCamp that has price increases. I would challenge anyone to find the quality of what NuCamp builds in the price range they are selling for. I have personally looked at other campers in recent weeks (this includes up to a 100K unit), and I would easily say that everything I have looked at is way beneath NuCamp quality.

So, be patient in these difficult times, seek out a dealership that is knowledgeable for all of your needs, or if it is is realistic, learn as much as you possibly can. It is a wonderful benefit of being able to do things for yourself - especially if you are not near anything.

Brad

RVs and campers are all big complicated boxes with lots of connections bouncing down the road. The industry would like you to think everything will be problem free. They don't want you to know there will be problems. With that said, our T@B is the best quality we've seen and had and we've had everything from campervans to motorhomes. So glad we ditched our motorhome a year ago for the T@B. It's a lot more fun.

Yeah, Nucamp’s videos are pretty poor. They lack a lot of the specifics for our particular trailers and seem to be superficial at best.

As far as quality, yes Nucamp tends to use the best materials…but humans put these things together and humans can suck sometimes. That’s been my biggest issue with our 400…lack of overall craftsmanship. Yeah, the components may all be made in China but it’s an American worker overdriving screws, not aligning cabinets, leaving too much slack on the brake line, etc. 

We’ve owned a poor quality popup camper and yeah, those are a whole other story. If Nucamp is all you’re familiar with and you walk into a Forest River product…yikes. No comparison. I just wish the craftsmanship was a level up. That’s all. 

Or stick to hotels, motel or cabin rentals…   :*
Cheers

I think that the boat analogy is apt. If you've never owned a boat and get yourself a sweet cabin cruiser, you're going to have a lot to learn, whether you know that or not when you write the check. Same with an RV. If you've never owned one before, you're going to have a lot to learn. And yes, that includes learning about 12v power systems. If you want to avoid learning about power, your best option is to camp where there are hookups.